HSN, Inc.Reviews of hsn.com

I which I'd read reviews before I had ordered as I would never have touched this company with a barge pole!!. I ordered an item for a Christmas present and was notified it was dispatched and out for delivery. Well I have emailed this company and not received a reply to any so now I have emailed the delivery company in the vain hope of getting some info but I don't hold out much hope. I don't know how the people working for this company sleep at night knowing that people are being ripped off. !!!!

Do not order from this company. It's NOT REAL!

I ordered an electronic foot and leg Massager for my 84 year old Mother early December. After a delay due to lack of stock I was told it would be arriving on Christmas eve. At 4.40pm I looked at the tracking status and it said 'Delivered 5pm' No it had not! Have sent countless e-mails with no reply and no phone numbers work. AVOID AT ALL COST. I feel I have been stitched up for £90. Why do you have to give one star and not none?

i ordered a pacman arcade game for my family for christmas. it was left in the middle of my driveway with pac man written all over the box. you would think at christmas time they would atleast put it in a box and not advertise what it is. DISGUSTED that this is how you ship during the holidays. my first order with hsn and my last and i will let everyone know not to oder from here. Santa Claus gift was ruined. THANKS HSN....STUPIDITY!

Very Bad company.Scammers, they sell obsolete products and when you are going to return it you have to pay the return. Communication is lousy. the return is made to the manufacturer and not to them. HSN does not receive refunds. I DO NOT ADVICE TO BUY IN HSN.

Pre-ordered an Apple IPad that HSN promised would be delivered by December 7th, on December 15th I checked my account and saw that my order had been cancelled, this was supposed to be a Christmas gift. When I called customer service I was told that the vendor could not fill the order so it was cancelled. This is the second time that I’ve had an item cancelled with no notification. I think that this company keeps selling items while on air that they have no intention of honoring. I will never again depend on HSN to honor an item that they’ve sold, they simply cancel your order. Terrible customer service.

Absolute disgrace of a company. Falsely trading under a different name when they take payment for an item i didn't order. Explained how a fraudulent activity took place with me. Have sent numerous emails with limited response. They say the trading out of Reading and the phone number on their site goes through to a Nottingham area is so bizarre, nobody answers anyway. They say they cancelled my order but no mention of the money taken from the credit card. The are based in India trading under Maya Enterprises and also I have been charged a non sterling transaction fee, all for an order I didn't place!!! They need to arrange this refund ASAP otherwise further action will be taken.... and guys please be careful when you do buy from them as I don't believe they are who they say they are.

Placed an order #1708977438 late November 2020 for a Nespresso Coffee Machine. After 1 week I still had no news about the delivery nor a tracking number. I reached out to Customer Service and they told me to wait, the order will arrive on time (there were 2 days left). Of course 3 days later the order wasn't there. I called back, they did not know what was going on and when it will arrive, asked me to wait 5 more days (so 2-3 weeks total!) and gave me a $20 compensation. After a few more days, I just got an e-mail saying the order was cancelled and they were taking back the $20 compensation. Good job HSN, keep going, you're on the right path to bankruptcy.