HSN, Inc.Reviews of hsn.com

Ordered LED strip light sets of 4. Only returns or on air merchandise left and they offered it almost half price so I ordered two sets. I thought I was safe because the disclaimer stated they check all merchandise and it is in good working condition. HOGWASH. I received two crushed boxes. One set was in good shape but the second set was just thrown in the box. Wires,remote, light strips and sticky tape all bouncing around after someone returned it. The light strips were all sticky from the tape that was never removed by QVC upon return inspection.A few pieces of mounting strips and metal holders were missing and one of the lights did not work. Horrific Quality Control. Yes I was not expecting perfection since it was advertised as a return but I thought there would be SOME sort of quality control,Shame on me. This was my first purchase from HSN and it will be my last. Goodbye forever.

So I decided to order this beautiful ring that shined like a diamond. Advertised as having a window effect on the Home Shopping Network. 42 dollars was the total cost because I was getting this high quality ring in a special offer. When I opened the box I found a ring that resembled something you would expect to get out of a five and dime bubble gum machine. The metal was light weight,like tin and the ring was like dull glass. I returned it back the same day, with the quickness, just to find out that when you make a order and return the item they take 7 dollars and if you bought into their pitch,as I did, to purchase insurance they keep that money also. I received 26 dollar back to my charge card when it was all said and done. 42 dollars paid out-26 dollars paid back. What a Scam! I ended up paying 16 dollars to try one of The Home Shopping Networks lousy products. Don't Waist Your MONEY or TIME.

I placed and order in March. Two days before delivery I received a email, it was canceled. I called and was told technical issues. I reordered the item, again two days before delivery another email, same issues. I ordered a third time, same thing and this time they were not giving me my 10.00 off my order (had a coupon). This company doesn't have answers only excuses. they are terrible. I would never recommend shopping there. I also have a hsn card, never used. only have used my bank card. They don't deserve a one star for recent experience. Stay away from HSN go to Amazon and get free shipping.

I had moved since my last order, and I couldn't change the address online. I called and changed the address and placed the order for a $184 item. They sent it to my old address and now it will take several days to process a refund. Totally disappointed in such incompetence. Find somewhere else to shop!

Purchased a ring and the stone fell out after 5 months. When asked if they could repair. was told to go have someone else replace stone. will never purchase anything from Home Shopping Network again

Unfortunately, there appears to be a disconcerting pattern of problematic transactions and substandard customer service with this company. Sadly, like numerous other consumers, I was also a victim of unprofessional and potentially unlawful business practices including unacceptable and unsatisfactory customer service. Fortunately, HSN violations can be reported to the Federal Trade Commission who will enforce penalties for confirmed merchant violations perpetrated against consumers. Additionally, consumers can initiate with their credit card company a dispute claim / chargeback for a problematic transaction. Shame on HSN corporate and Qurate Retail Group (their parent company) for failing to ensure consumers are recipients of quality and lawful customer service!

Ordered air filter to have for family visiting...going each day to post office..nothing...finally called hsn only to be told oh it is delay ship wi t receive for at least a month or more...never notified...and. ever told when purchased of any delay..was told I would get in one week...I will not be ordering from them again nor would I trust them...I am forced to rush buy what i can find local...

Was looking forward to Beekman's newest pear scent product and bought the special that was guaranteed for delivery by Mother's Day. It arrived 2 days after and although the packaging and deal was excellent, there is NO pear scent. Light floral- but nominal and NOTHING about it is pear. Also got the lavender body cream- that has a wonderful scent...what happened on one that was supposed to contain pear??????