HSN, Inc.Reviews of hsn.com

Order P.S got confirmation number ,HSN took the money out my account ,Checked my order status a few days later ,only to find out the order had been canceled, Wasnt notified by phone or email,called customer service the agent said they wanna speak with me to see if it was fraud. Nobody reached out . Then agent said I can refund your $1400 in 2 hrs , Ok do it then ,Im sorry I cant ..... unprofessional will never use them again or recommend them either...

Order an NFL blanket for a Christmas present, opened the box and was the wrong team, contacted customer service, was told sorry and will resend it and will arrive 12/27. Great Christmas present...2 days late...and was told sorry best we can do....no offer to give any sort of deal or try to get faster, just deal with it. Worst ever company to order from....dont waste your time or money, order elsewhere

A one is the only option or there use it would be zero. I purchased a computer on the 18 financing plan and they will not honor it. I’ve called after the billing appear wrong and their cc dept had me call them. When it aired on TV it was an option which I agreed to but they did a one time billing. I called once I realized it and they will not change the terms. BEWARE they are not honoring what they offer!!!😡😡😡😡

My order never came. Upon chatting numerous times on line with customer service, I was assured THE DATE of NOV. 30. Keep in mind my order was placed a LONG TIME AGO. I contacted them via phone...... they told me I’d be contacted by mid DEC. if my item was not going to be available. Huh????? NEVER will I order again!!!!

I purchased a tv on flexpay after my money was taken ..my order was cancelled..308 dollars which I haven't received back into my account..contacted customer service .twice FRIST time 24hrs my money would be back . second time 72 HRS..it takes a few seconds to take my money and tie my funds up..now I have to wait until they get ready to return my money class action lawsuit..I'm not the only customer with this complaint..MAD 😡😡😡

It is too bad that HSN is so awful! You find something you like and order it. Then you wait. You may get it at some point but ALWAYS 2 - 10 weeks later than they state. AND the best part is after you wait a week, 2 weeks and then they just cancel the order. This is so screwed up! If they don't have products, then don't sell them!! People just need to stop purchasing products from them. They are part of a company that owns Frontgate, QVC and others. I have never had a problem with Frontgate so it is probably just senior/executive management at that brand. Consumers need to rid the world of pathetically poor companies! It can be done. Plenty of good companies.

I would give them less than one star if that was an option!! They sold my item out from underneath me and claimed it was a shipping error. BAD BUSINESS!!!!

This is the worst company I have ever worked with. I paid off my account and they still closed my account. Bad business from their side. I have a lot of accounts and have never had any company close my account. QVC better get a handle on them. I will continue to shop with qvc at least they treat their customers very well.