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HSN, Inc. (hsn.com) has 406 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Customer Saundra W.
I ordered a Christmas vintage Glass Milk Jug, I receive the Jug but no bottom which lights up the Jug. The ony way I could fix this issue is to send the Glass Jug back ,they couldn't just send a base of lights which it sits on.I will have to send the Glass Jug back! It's shipped in Styrofoam in a box , it's a mess ,I decided to use for kitchen utilities!
William S.
I ordered a automotive jump starter/tire inflator from HSN on 12/08/2022 and the order was confirmed, on 12/11/2022 I received a email saying they over sold the item so I called their customer service and the representative said tough luck buddy. No empathy at all so I cancelled my account, what a fly by night operation and am encouraging everyone I know do not shop on their website or channel.
Victoria
My earrings arrived to my town on 12/2 but it never delivered. USPS said it the label was electronically scanned, but not received. However HSN's page said it delivered to USPS and waiting processing. But it is a lie! I talked to HSN on the 6th through social, phone and email but none of the staff could help me locate the missing package. I am now stuck waiting until Friday and hope they will find some sort of resolution to my lost package. I am so irritated. I am never shopping with them again.
lady D.
THEY CROOKED,THEY LIE TO CUSTOMER, THEY ACT LIKE THEY DONT WANNA REFUND YOUR RETURNS NOR REFUND ITEMS THEY CANCELLED.
Neil W.
I ordered a product and it was canceled. I originally received a confirmation, but apparently since I shipped it to a different address I needed to take an extra step and reconfirm my address which I was unaware. I purchased a second product at the same time and had no issues. Now the product is out of stock and I can't order it. Very disappointing!
Jennifer E.
Very bad too expensive and products cheap made and they won’t give you a refund I wasted too much money on this site never again.very unhappy
Greg F.
Bought enamel cast iron skillet. Enamel flaking off skillet everywhere out of the box. Junk. Lost me as a customer
Debbie P.
I will never buy another thing from Home Shopping Network it cost too much to send it back I bought something for $30 and they want $10 to ship it back no thank you your history!!!!!!
