HSN, Inc.Reviews of hsn.com

HSN has been a better experience for me. I read some of the reviews. I have only had problems with electronics from them. Now to be fair not all electronics. The Bose speaker I ordered works with only minor problems. The tablet and phone charger jump starter, I do not recommend. The tablet never holds a charge and will not stay connected to the internet. The headphones that came with it are dollar store quality. It has a keyboard I cannot use because the screen will not rotate. The volume is very low. Overall, I'm very disappointed with this device. The jump stater is useless. I spent hundreds of dollars on these devices. The Bose speaker isn't perfect the volume likes to climb really high when I change channels. I have paid off all these devices but just want to let others know it is, buy at your own risk with electronics. I cannot put an exact date on the problems mentioned because they are ongoing.

I placed an order for a very good price on a Dyson vacuum cleaner before I read the reviews here. This website was originally a TV shopping network which transitioned to online shopping for the most part. While the transition of moving from TV to web is simple, HSN has clearly not changed their policies to match the modern-day era. They have very good promos occasionally for certain products which are priced much lower than other places. I've been a customer for over a decade and I purchased things from HSN between $20~40. I haven't had issues but I can't imagine buying anything an expensive product and running into issues. 1. To me, I don't care about shipping costs. If it's too high, I simply don't buy. But if HSN wants to actually make money, perhaps they need to negotiate better shipping prices or somehow offer it at no cost (such as adding it into the item's price which is what most retailers do anyway). 2. Their return policy is not very flexible and there's no free returns. Even with smaller items, if you think you might not like it, you can't return it for free. I have no problem with that, but that's probably not desirable for people who may have purchased large pieces of furniture. They also have a very short return window even for high-priced items. 3. I wouldn't buy any electronics from them. Just browsing, I can tell the electronics are of poor technical specifications. Most shoppers aren't knowledgable about technology and so when the host up-sells the item as if it's an amazing bargain (usually a bundle), it probably isn't. This is mostly for laptops and tablets. 4. They take a while to ship out your item. I could wait patiently, but nowadays when most retailers are competing with each other, almost every place offers a very quick handling time. People have no incentive to buy from a website that takes 3-5 days to package your order and then another 3-5 days to ship if they can find it elsewhere quicker and at the same price 5. Their "Address Line 2" in the checkout form doesn't work for me. I don't think it ever did. When I input apartment number, it would just save itself but not show up. I ended up writing my apartment/floor number on the "last name" field. 5. This doesn't affect my rating: They're very good at advertising and marketing items as if you really need it. The truth is, you probably don't. When you see something that seems promising, read the reviews, research the item outside of HSN, and then see if it works for you. I feel like so many things they show are complete junk. The consumerist mindset that they take advantage of, lures thousands of people ordering things they don't need. HSN is very good at it. If you find shredders, printers, vacuums, phones, PCs, blenders, etc. priced really well here, you could probably check Costco or BJs to see if they have the same pricing. At least you could see it in-person, try it, and return it if you don't like it or if something is wrong. They refund you fully (within terms) and don't ask questions.

To be fair I order things from HSN all the time and dont really have any problems with them except the fact that they have "Todays special offers" where the item is not even available and wont be available for a month. This is extremely frustrating!