HSN, Inc.Reviews of hsn.com

False claims on product purchased

I ordered a duster to take on my trip and never received it. Called to cancel the order because it's been over 14 days and the tracking information says it's waiting authorization whatever that means. I was told they can't cancel it because it's not considered lost. Well it's not with me. WTH!

HSN has begun selling items through second vendors. These items do not carry the return policy of an HSN item, and you do not know this until something is wrong and you need to return it. Not only will it cost you to return the item, all you will get is spendable cash as your return. There will be no credit back to your credit card.

I ordered Beekman 1802 All Purpose Cleaner and it is not a good product for cleaning a oven and pots and did not work for me so i have to return it. This is a new product that need some more work. The demonstration on TV was so easy but disappointing when you start to use it.

I came here to write a review about HSN because every time I try to write a review on the HSN website, oddly, I keep getting an error message (mmmph, how convenient for them). Needless to say, I'm going to let everyone know on Trustpilot - hopefully, I'll save SOMEONE some frustration. The fact that I have given two stars is for satisfactory shipping. So, I purchased two HP laptops for my grandsons for Christmas. These are the worst laptops ever invented! They take FOREVER to turn on; every time you turn them on, they need to download updates (EVERY SINGLE TIME YOU TURN THEM ON!!! IT'S RIDICULOUS) and the updates take forever! Then, there are all kinds of pop-ups (not from outside advertisers, but from within the computer itself) asking all kinds of ridiculous questions that have nothing to do with the task at hand - just annoying stuff, CONSTANTLY! My grandsons have tried to play Roblox on them and they hate it because the computers lag and I've noticed that it lags ALL THE TIME just with normal use; when you strike a key, you can literally count to five before anything happens! Then, today, I was trying to print a document from my email and in order for the document to print, it had to open Word (for some reason) but Word wouldn't open until I entered a "Product Key" but I never received any information from HSN about a product key! This is ridiculous! Every time my grandsons or I try to use these lame laptops, there is ALWAYS some delay! It is soooo different from my MacBook which you can just turn on and start doing whatever you need to do. Please heed my advice and DO NOT PURCHASE THE HP LAPTOP from HSN or from anywhere else - they are not efficient computers! Save yourself endless frustration and get a real desktop or any Apple computer product! Edit: so I'm just now finding out that there is no software like Word included in this laptop which is needed to do simple tasks like printing emails! This laptop is totally useless!!!

I ordered the Keith Urban electric guitar while they were doing a show on them. I specified exactly what I wanted in color, style and that it was to be right hand model. I receive the package in only 3 days time. The UPS driver delivered it at about 8:00 PM and I was so excited until I read the outside of the box. Everything was correct except it was a left hand model. Even before opening the box I called HSN and finally got a hold of a live person. This is when I really got my disappointment as I was told that yes I had ordered a right hand model so go ahead and open it to make sure it was left handed and if so I could return it and she would waive the return shipping, but they were out of them and could not send the correct model. THANKS FOR NOTHING HSN!! I really wanted this product and because of your warehouse employees not being able to read a shipping order I am without the product I ordered.

I bought green pans from chef Todd;they didn't work like advertised.I followed instructions and seasoned them.They worked for about a week.I have to oil them every use just like cast iron pans .They had me open up a credit card to save 10% what a hassel on thir web sited to pay bills!! Later on a cooks contry program they explained that they don't work like advertised and will lose the anti stick in a few weeks just as I found out to late