HSN, Inc.Reviews of hsn.com

page el 19 de agosto mi pedido #210238791. ha llegado el.5 de septiembre.. sin comentarios

This company is a joke. Placed an order it was held for processing for almost a week while getting random calls with zero notice from their fraud department DESPITE the fact I talked to their chat agents 3x, called in myself twice, talked to several reps who "saw no issue" and swore up and down they were waiting to be shipped and thankfully I saw a random f'kn call I wasn't even expecting from their fraud department to release the items - despite having received full payment already for them with full verification of identity - that would have been cancelled

I’ve been a long time customer of HSN, twice I tried to purchase a item for a product that they wouldn’t honor. 1st time HSN/QVC offer a MacKenzie Childs cake platter ,when I tried to order it the person I spoke to didn’t see were it was playing on any station. She said was looking at 4 different channels and didn’t see it. And today (9/4/26) I was told that I couldn’t have the today special because the episode was shown Saturday 8/29/26?? Why replay the episode if you’re not going to honor the price I ask? Although the 1 person I spoke with said she would transfer me to customer service to see if they would honor the price. I explained again the situation and was told twice they would not honor the price for the NFL short sleeve and long sleeve t-shirts special .Then I said I’m a long time customer in good standing and you won’t honor the price because HSN chose to replay that episode. The customer service representative stood firm with her answer and with that being said I will not be shopping HSN or QVC ….. EVER!

Compré un bote de proteína de suero, el día 13 de agosto por 80€, el doble que hace no mucho. Pues ha día de hoy 29 de agosto sigo sin recibirla. Una mezcla de incompetencia y subcontratar el reparto con una de las peores empresas de España (Correos Express). Mi pedido se lo entregaron a otra persona, lo reclamé una hora después de que marcase entregado y correos nunca me dio solución. HSN después de dos semanas sigue sin solucionarme el problema. No se puede contactar con ellos mas que vía mail, al cual responden con suerte, una vez cada 24-48 horas, por lo que te tiras unas semana para intercambiar tres frases. Una vergüenza es poco decir!!

Es la peor empresa de venta de proteínas. Tienen el peor servicio de reparto y encima les da igual el comprador,,después de pedir entre 80 y 90 eur por la proteína .. Llevo dos semanas y aún no me ha llegado la proteína y la estoy reclamado diciendo k me urge y les ha dado igual, me han demostrado ser unos incompetentes por una equivocacion suya k achacan al repartidor ....Es inadmisible y no recomiendoe esta empresa a nadie!!!,

Llevo mucho tiempo comprando en HSN. Pero desde luego si siguen mandando los pedidos con CTT express dejaré de pedir. Tienen un servicio nefasto en los puntos de recogida. Te ponen que tienen una incidencia en el punto de recogida y es un Centro Comercial. Quedan retenido el paquete temporalmente sin opción de poder contactar con ellos. Llevo una semana esperando una solución y no HSN ni CTT me la han dado.

You pay for shipping both ways even for a return of a defective item. The few dollars you save over Amazon are lost in the process.

Purchased from HSN the Beauty Spy, Spa De Pure, after the first use it scarred my faces olive tone skin. The auto ship was cancelled immediately. Although, I reviewed the product on HSN reviews (to warn others )after two weeks the review still has not posted. It is imperative that customers are apprized of the damage this product can cause to their faces. BUYER BEWARE!