Cesar C.
Katherine was excellent
The policy and rules were clarified

HPP CARES CDE is a California nonprofit HUD Approved consumer credit, debt, and housing counseling agency. Our organization understands the challenges the average consumer faces when it comes to being overextended with financial constraints such as debt. Knowing this, we are committed to educating consumers with an emphasis on financial literacy. Our certified HUD Approved housing counselors provide personal assistance through budget counseling, housing counseling, and debt management strategies to lower interest rates and monthly payments. We can address the issues at hand by improving access to credit for low-to-moderate income and historically underserved communities (BIPOC) households through qualified programs that identify and support them. These include but are not limited to affordable housing, homeownership, small business technical assistance, financial literacy, and economic development, ultimately establishing the framework needed for sustaining communities, neighborhoods, and households. It is unfortunate that in 2022 essential skills regarding the management of household finances are lacking in K-12 education. A lack of financial literacy leads many consumers to learn these lessons the hard way, putting them in difficult positions that can be tough to recover from. To further address existing issues, our agency implements the latest multilingual technology bridging the divide to ensure consumers from any background have access to the resources and knowledge they need to make sound decisions and better their financial situations.
HPP Cares (hppcares.org) has 285 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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285 approved reviews, newest moderated first
Cesar C.
The policy and rules were clarified
Elise L.
Katherine is so patience to answers all of our questions and she is so helpful.
Exposito A.
Due to the size of the group participating, all the questions I had were answered, without me doing the asking...It was a great experience. The only issue was that it could have been a shorter meeting.
Robert R.
These have been well-informed webinars helping us define path forwards given our various scenarios. Thanks for taking time out of your day on this Veterans Day.
Matthew A.
Had a 3 PM appt today, no one ever called. No one has responded to my emails. I tried to call, no answer. Zero communication.
Response from HPP CaresNov 12, 2022
Good Evening Sir. It is challenging to advise you when the review contains "Newuser new" instead of your legal name. It would be highly beneficial for you to provide HPP Cares with your first and last name so we can contact you directly over the phone, allowing us to assist you with any questions or concerns regarding your missed appointment. Furthermore, our system has two individuals with the email provided. The lack of specificity is insufficient to provide sensitive details over the phone with an individual who may not be you. When you have the opportunity, please reply to this message so that HPP Cares can better serve your needs. Thank you, and have a blessed evening.
Rosie O.
Quick response to emails. Zoom meeting was very helpful in getting answers to common questions.
Denise A.
Katherine is an amazing person!
Leilani W.
The patience of Katherine Peoples