Frank
HPP is overwhelmed with application
HPP is very overwhelmed with applications and severely understaffed. They cannot get back to all applicants and keep promising they will have all letters out in a week and keep failing to live up to their promises. They are failing to live up to anything they say. It sucks and I would advise other applicants to see out another nonprofit which there are many that seem to want to actually get people’s applications processed and have the people to do it. You call in and speak to someone who just started that day and as your speaking with them you hear another person speaking to them in the background telling them what to say which is nothing more than stating we will get back to you and never do via phone call or answering an email. Choose another group and see how these so called facilitators are supposed to perform.
Response from HPP CaresNov 23, 2022
Good Afternoon Frank, I'm glad we spoke on the phone earlier today and discussed the reasoning as to why it was processed and approved in our system. Moving forward, I will provide you with a direct line of communication with myself. I hope this effort allows you to reconsider your review with our organization. If not, that's also ok. Thank you again and have an excellent holiday break.