Houseplans.com Reviews | Read Customer Reviews of houseplans.com

Houseplans.com Reviews | Read Customer Reviews of houseplans.com

Houseplans.com reviews

Showing 625 reviews with 5 stars · Clear filters

Derek
Apr 3, 2026
Work with Geoff through the entire…
Work with Geoff through the entire experience. The communication was fantastic. We never had to wait for an answer and he was extremely patient with us. 10/10 recommend. That gentleman deserves a promotion after helping us because we were not a simple customer by any stretch of the imagination.
Response from Houseplans.comApr 8, 2026
Derek, we truly appreciate you sharing this! It’s great to hear that Geoff provided such outstanding communication and support throughout your entire experience. His patience and responsiveness are exactly what we strive for, and we’ll be sure to pass along your kind words.
Report
Wayne
Apr 2, 2026
Great house plans with live customer service
It was very easy to navigate the website and your phone system when i had a question. It was nice to have someone live from your sales team help me right away. Stephanie B. was a great help, very good at what she does, and made my selection easy. This is the second set of plans I purchased from this company and I have been pleased. I would recommend them to anyone, to purchase plans for there next build.
Response from Houseplans.comApr 2, 2026
Wayne, thank you for your continued trust and for sharing such a thoughtful review! We’re so glad to hear the website was easy to navigate and that you were able to quickly connect with our team when you had questions. It’s great to know Stephanie made the process smooth, we’ll be sure to pass along your kind words to her. We’re here anytime you need us for your next build!
Report
Rhys J.
Apr 2, 2026
They were helpful through every step
They were helpful through every step, and as this was the first time I have approached the process, that was very welcome!
Response from Houseplans.comApr 2, 2026
Thank you for sharing your experience, Terence! We’re so glad our team could support you every step of the way, especially as you navigated the process for the first time. We appreciate you choosing us and are here if you need anything moving forward!
Report
Charles G.
Apr 1, 2026
Those that I talked to were very kind
Those that I talked to were very kind. Thanks
Response from Houseplans.comApr 2, 2026
Hello Charles, thank you for your kind words! We’re glad to hear our team was friendly and helpful during your experience. We appreciate you taking the time to share your feedback and thank you for choosing us!
Report
customer
Mar 31, 2026
Good plans
Good plans.
Response from Houseplans.comMar 31, 2026
Thank you for your feedback, Michelle! We’re glad to hear you’re happy with the plans. We appreciate you choosing us and good luck with your new home!
Report
Customer
Mar 30, 2026
Prints arrived sooner than expected.the…
Prints arrived sooner than expected.the plans are very detailed . would recommend.
Response from Houseplans.comMar 31, 2026
Delton, thank you for sharing your experience! We’re glad to hear your plans arrived sooner than expected and that you found them detailed. We truly appreciate your recommendation and are here if you need anything moving forward!
Report
Nick F.
Mar 28, 2026
Michelle was great to work with
Michelle was great to work with. Everything she mentioned to me were in the plans and some. I am very happy with the entire process. When the prints were pdf though it had a different model# and name of the house. I got a little nervous about that. It was over the weekend I foward the email to Michelle on Sunday she replied first thing Monday and let me know that is the house. She also let me know that once the plans are sold and processed any questions to let her know. Thank You Michelle!!
Response from Houseplans.comMar 30, 2026
Nick, thank you so much for taking the time to share such a detailed review! We’re glad to hear Michelle provided a great experience and that everything matched what was promised in the plans. We also appreciate you mentioning the confusion with the plan name and model number — we completely understand how that could be concerning. We’re glad Michelle was able to quickly clarify. It’s great to know you’re happy with the overall process, and we’ll be sure to pass along your kind words to Michelle. Thank you again for choosing us!
Report
Valued C.
Mar 27, 2026
Very nice plans
Very nice plans . Michelle took the time to explain all the details to me
Response from Houseplans.comMar 30, 2026
Amarnauth, thank you for your kind feedback! We’re glad to hear you’re happy with the plans and that Michelle took the time to walk through all the details with you. We appreciate you choosing us and are here if you need anything further!
Report