Margie E.
Gave notice, cancelled and still charged
Signed up and asked about cancellation, was told I had to give 30 days notice, which I did. Was still charged $1,497 even though I gave 30 day notice, all in email format. They are excellent when they are signing you up but a ghost when you cancel. Not even answering emails. Will start calling next week. Leads did not work for ME
Response from HouseJetSep 18, 2023
We apologize for any inconvenience you've experienced with our cancellation process. Your feedback is important to us, and we want to ensure your concerns are addressed promptly. We're sorry to hear that the leads didn't meet your expectations. Lead generation can be a challenging process, and results can vary. If you have any specific feedback about the leads or any other aspect of our service, please feel free to share it with us so that we can make improvements. Our customer support team should be responsive to your concerns. If you haven't received a response via email, we encourage you to follow up with a phone call. We want to ensure that your concerns are addressed promptly and to your satisfaction. Thank you for providing us with your feedback, and we're here to assist you further if needed.