The lead quality is very poor. In one year, I talked to two prospects, the only ones to answer the phone. 08
Response from HouseJetAug 26, 2026
We’re sorry to hear you feel this way. These are real consumers who actively submitted requests to be contacted, and our records also show multiple appointments were scheduled through the platform. If you need additional assistance or would like to review your account with our team, we’re happy to help.
AD
Andre D.
Misleading sales practices and impossible refund conditions
I strongly advise other real estate agents to stay away from HouseJet. I paid roughly $3,600 for their lead program based on explicit verbal promises made during the sales call. I was told I would receive an exclusive territory and that my money would be fully refunded once I closed a deal—or if I didn't close a deal within my contract window.
Unfortunately, the reality did not match what was sold to me:
Misleading Sales & Communication: I verbally negotiated a 6-month contract terms, but the agreement I was sent and signed was for a full year. When I tried to reach the manager who made the verbal promises, I was ignored, and the salesperson completely ghosted me. Shortly after signing up for "exclusive" area rights, another HouseJet sales rep called me to sell leads in the exact same geographic area I had just paid for.
Lead Quality: The leads provided were terrible. Out of all the contacts assigned to me, not a single one yielded a viable transaction.
Burdensome Refund Fine-Print: Getting a refund is nearly impossible due to technicalities in the fine print. You are required to call every lead at least 8 times (with no clear policy on what happens when a lead explicitly asks you to stop calling), and you must watch all training videos.
Questionable Ethics: To make matters worse, part of their training literally teaches agents how to pitch "guaranteed buy" programs with contract caveats designed to ensure you never actually have to follow through on the offer.
Read every single word of the fine print before signing anything with this company. Better yet, save your money and generate your own local leads. HouseJet did not deliver on their promises.
HouseJet’s standard response below is a deflection meant to make it look like they are acting in good faith.
Their reply completely ignores the actual issues I experienced:
Misrepresented Contract Terms: I verbally negotiated a 6-month contract, but the agreement sent over was for a full year. When I tried to reach the manager I negotiated with, I was ignored, and the salesperson completely ghosted me.
Double-Selling Territories: Shortly after paying for "exclusive" access to my area, another HouseJet sales rep called me trying to sell the exact same geographic area I had just paid for.
Rigged Refund Conditions: Their "refund policy" is built on fine-print technicalities (such as requiring 8 calls per lead, with zero clear guidance on what to do when a lead explicitly asks you to stop contacting them) designed so agents can't realistically qualify.
My grievance is not about failing to fill out a form; it is about being sold a product under false pretenses with misleading territory promises and unviable leads. My review stands as a warning to other real estate agents to read every single word of the fine print before giving them a dime.
Response from HouseJetJul 31, 2026
Thank you for your feedback. We would like to clarify that a formal conditional refund request has not yet been submitted for review.
The refund requirements are clearly outlined in the Terms of Service and Addendum provided for your account. As a real estate professional, it is important to review any agreements and terms before entering into a partnership, which is why we provide all requirements and policies in writing.
If you would like to submit a request for review, our Support Team is happy to assist and review your account. Our goal remains to help agents achieve the same success many others have experienced on the platform.
CK
Charles K.
So yet another company that wants you…
So yet another company that wants you to pay them 2,500 so that you can give them 30% of what you earn. Crazy that people would do that.
Response from HouseJetJul 31, 2026
Thank you for your feedback. It sounds like there may be some misunderstanding about how our pay structure works. We would be happy to connect and provide more information on how the service and referral model actually function.
If you would like to learn more, please feel free to reach out to our team.
ME
me
Be aware of this scam company that just…
Be aware of this scam company that just takes your money and runs. They claim to have a money back guarantee but I can verify, I purposely done everything they asked to get my money back and they denied it...lol After a year they gave me ZERO viable leads. Absolute scam!!! The 5star reviews on here are almost certainly them trying to fool people!
Response from HouseJetJul 31, 2026
Thank you for your feedback. We would like the opportunity to review your specific account concerns; however, this review was submitted without any identifying information, so we are unable to verify your experience.
We can assure you that we do honor the refund policy as outlined in the Terms of Service and Addendum provided to our partners. If you believe your refund request was not handled correctly, please reach out to our Support Team with your account details so we can review the situation and discuss any available options.
TS
Tom S.
STAY AWAY FROM THIS COMPANY
I signed up in November of 2026. In the following months I did receive leads. The leads however were nonresponsive to text, email, phone calls. When I tried to ask about the lead quality, I was meet with a condescending salesperson telling me I need to work those leads for 8 months or better to make something out of them. The lack of support was to say the least astronomically huge. The salesperson was less than personable and when I fired back he claimed I was abusive to him which I was totally only to get him to show how narcissistic he was. I honestly believe this companies only goal is to get people in the door and pay up. I know this for a fact because I was looking on line for another possible lead gen and came across one, agreed to a phone call and when the rep called me it came in as HOUSEJET. When I asked why they did not advertise with the housejet name he said and I quote, " Thats how we get people in the door'' spoken like a true car salesman. DO NOT USE THIS COMPANY!!
Response from HouseJetJul 31, 2026
Thank you for your feedback. Based on our records, it appears your partnership began in February of this year, meaning there is still significant time remaining to utilize the platform and work toward success.
It sounds like a refresher on best practices may be helpful, and our team is here to support you. You are not alone in this process—our Support Team is always available to provide guidance and help you maximize your opportunities on the platform.
LE
Leicia
It is a rarity I leave poor reviews
It is a rarity I leave poor reviews, but I have to say that the person representing this company could be the most rude person I have spoken to on a sales team. He came right out and said "we don't trust real estate agents" I am thinking he is in the wrong business. The person I had an appointment offers very poor customer service! How could I trust a company to provide me with leads when your conversation starts out like that?
Response from HouseJetJul 31, 2026
Thank you for sharing your feedback. We appreciate you taking the time to let us know about your experience. We understand how important a professional and respectful conversation is when evaluating a potential partnership.
We take feedback like this seriously and will use it as an opportunity to continue improving the experience we provide. We wish you the best moving forward and appreciate your consideration of HouseJet.
SM
Sirisha M.
SCAM Alert
SCAM Alert: If anyone is considering Lead generation companies, make sure you avoid **HOUSEJET** at all costs! The company is a SCAM, leads are worthless and they will NEVER return your money citing the most ridiculous reasons. They need you to contact each lead 8 times. This is in addition to their Chatbot also contacting the lead multiple times. Make sure you spread the word and warn others as well. I have seen other agents posting with the same experience. Unfortunately for me, I had already paid them the $3k yearly subscription and it was too late to back out(wihtin 3 hours of siging up) . So I stuck with the system for a year, chased their worthless leads, closed NONE because 90% of the leads didn't respond after email, text and phone calls, and the one person who showed remote interest could not afford to buy. Just FYI....I have 24+ years of experience practicing Real Estate full time and do a large chunk of business. I was only testing the system so I could pass on leads to my team members. IMO, a toad in a pond has a higher chance of buying or selling a home than any of their leads. Btw, I am in the Top 1.5% of agents in the country per Real Trends and have sold over $400Million in Real Estate. I am an broker and owner of my boutique firm. So again, the problem is not my lack of conversion or follow up skills. It's the POOR LEADS and unscrupulous business practices by Housejet.
See my message to Housejet a few hours after signing up and realizing I made a mistake.
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I did sign up just a few hours ago and then found a TON of negative 1 star reviews of HouseJet regarding the quality of leads. I had written to support earlier today asking for a refund of the $3000. Kindly cancel my account effective immediately and please refund the amount in full.
Thanks
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All the 5 star reviews you see are from people who just got on board the system and like the training and ease of use of the website. In fact, Housejet asks you to submit reviews about their training and website AS SOON AS YOU SIGN UP, and *BEFORE* they send you the leads. The 1 star reviews are from people like me who have worked the leads and found them to be garbage. Many people are like me and feel the same way.
See below AI review about Housejet based on data from multiple sources:
There is no single major class-action lawsuit against HouseJet. Instead, the company faces widespread allegations of deceptive business and consumer fraud practices. Many agents and consumers have sought recourse by filing complaints with the Better Business Bureau and their respective state Attorneys General.Complaints and community feedback focus on the following issues:Deceptive Sales Tactics & Bait-and-Switch: Agents consistently report that high-pressure sales calls promise exclusive zip codes, top-tier leads, and full refunds. However, once they pay the initial fee (often ranging from $2,000 to $3,500), they are provided non-exclusive territories and low-quality or unresponsive leads.Refund Refusals: According to Facebook Forums, there is a consensus among affected agents that HouseJet aggressively avoids issuing refunds, often pointing to contradictory clauses hidden in the HouseJet Terms of Service after the initial purchase.Better Business Bureau Actions: The company (also operating under Money Tree Lead Systems, LLC) maintains numerous complaints and warnings regarding failure to deliver promised services. You can view specific consumer disputes directly on the BBB Profile.
Response from HouseJetJul 3, 2026
We're sorry to hear you feel this way. Your account included a written Addendum outlining the requirements for the 12-Month Conditional Refund, which was provided to you on multiple occasions. Our review found that those conditions were not met, so we applied the refund policy as provided. Even after your original partnership terms, we continued offering assistance and additional support in an effort to help you achieve a closing and realize a return on your investment. We wish you all the best moving forward.
JP
Jenny P.
If I could give less than one star
If I could give less than one star, I would. Lead quality is worse than Facebook boost. I don’t believe that they even called most of the time. The refund if you don’t close a deal after a year is completely a scam. They want you to do all their trainings to quality for that even though half the leads didn’t have working numbers. They kept sending the wrong zip code. They didn’t say that you had to pay a monthly fee on top of the sign up fee. It was an expensive lesson to learn. Don’t fall for it.
Response from HouseJetJul 3, 2026
Thank you for sharing your feedback. We do consistently honor our refund policy as it is provided in writing at the beginning of each partnership. There are no required monthly fees for the core program, and marketing is run only for the service area selected during setup. Our records also reflect that you made contact with multiple leads and documented their real estate timelines. We hope you continue nurturing those opportunities, as your account remains eligible for a refund through a qualifying closing.