This lead gen system is all smoke and mirrors. They do a great job convincing you to join, promise a 100% guarantee and deliver a subpar product. In the beginning, after taking a few months to get through the initial training), I got a good many leads. But the leads are workless because they are marketing to people who want to buy foreclosures or rent to own homes (which don't exist in my market). Many leads had fake numbers or names because the consumer knew it was a funnel that they didn't want to get into. They provided training for systems that don't work. I had to constantly complain about features that didn't work correctly. They claim to provide ISO help to work the leads and they are hit and miss. Very disappointed and feel sorry for everyone that threw away their money into this.
Response from HouseJetMar 18, 2025
Hello,
We appreciate your feedback and want to address your concerns. HouseJet is built to connect agents with buyers and sellers actively searching for homes, not rentals. Our system delivers exclusive referrals, agents who engage consistently and follow the training see success.
Regarding lead quality, we do not market for rent-to-own or foreclosure buyers—our campaigns target active home shoppers. If you were receiving leads outside your ideal criteria, our team is always available to adjust marketing settings. Our ISAs work diligently to verify and nurture leads, but their effectiveness also depends on agent follow-up.
As for training and platform functionality, we continuously update and improve based on agent feedback. If there were any technical issues, we encourage agents to reach out so we can address them.
If you'd like us to review your specific experience, feel free to reach out, and we'd be happy to go over your account details.
ER
Erika
Horrible
Horrible! After a year they would not refund me a credit to my account. Followed the program for the most part but it seems to me they just want to keep your money
I was previously informed that I did everything correctly and was assured that there would be no problem refunding my money. However, I’ve now been told that I don’t qualify for the refund. To make matters worse, it appears that all related emails have been deleted after I disputed the charge with my bank.
Response from HouseJetMar 18, 2025
Hello,
We take refund claims seriously and always honor them when the outlined requirements are met. Refund eligibility is based on consistent engagement with the system, including lead follow-ups, marketing activity, and training completion. If there was a misunderstanding or miscommunication regarding your refund status, we’d be happy to review your account again.
Additionally, we do not delete emails, it is actually not possible to delete others emails—your activity logs and communications with our team remain in our system. If you’d like to discuss your case further, please reach out to our support team directly.
LL
Lewis L.
This is a scam
This is a scam. They want you to pay an initial fee or setup fee of around 3K. You will not get any good leads through this company. Please read their face reviews and judge yourself.
Response from HouseJetMar 11, 2025
We take transparency and agent success seriously. Our program is designed to connect agents with real buyers and sellers, and we stand by our services. We have over 10,000 partners with HouseJet and will continue to provide our partners with top-notch service. Please reach out to our support team for assistance.
KB
Kimberly B.
Agents beware
Agents beware. I'd give zero stars if I could. If you read closely through the five star reviews, they are all about the company giving them a good demo and getting them excited to sign up. They provide a lot of videos about scripts and how to follow up with leads. That's about it, and it's nothing groundbreaking. Every brokerage I've ever been with provides the same training. The five star reviews are all excited to get started. I see no reviews stating that they are actually experiencing a ROI.
The issue is that I paid them $2000 to get started, completely set up my HouseJet account, the website, everything. The first two months got about 13 leads. Some names were obviously fake, the couple that actually answered the phone had no idea what I was talking about, others have never once responded to phone text or email, and much of that information was also outdated. It shows you notes where the HouseJet staff is supposedly calling too, not one lead has ever been reached by one of them either. I emailed them end of December since it had been several weeks since receiving a lead and was told that I hadn't followed up with one of the leads...I hadn't logged the attempted calls...so they disabled my leads. Cool. I straightened that out and over the course of the next month 5 or 6 leads came in, all non responsive or invalid info. A month later, I emailed them again, having received no leads since January 22nd, and was told they would look into it. Crickets. Emailed again a couple of weeks later and was told there was a glitch in the website they use and I was one of the ones affected and they were working on it. Got a lead March 5th, so far non-responsive, and I'm not a new agent...I continue to reach out to these "leads" on a rotating basis. I've asked them to cancel and I am certain that despite not meeting the expectations they set when they happily took my $2000, they will offer excuses and no refund.
Also to note, apparently the website and other features that were used to get me really excited about partnering with them are only available for the first three months for free, after that they charge $87 a month to stay on their HouseJet+ program. Why would I pay them close to an additional $900 a year when they are not even providing what was promised to begin with?
I think we all know that lead generation is a numbers game, and I didn't expect the low hanging fruit, but I did expect...something. Anything positive even a long nurture, something to justify the spend. The sign up fee is said to be reimbursed upon the first closing. I close about 20 transactions on average a year through referrals and past clients, enough to know that the service they promise is absolutely not provided.
Response from HouseJetMar 11, 2025
We appreciate all feedback, even when it's critical. However, we want to clarify a few key points.
Our system provides real, exclusive referrals, not just cold call leads. Success depends on consistent follow-up and engagement, which is why we offer detailed training and scripts. Many agents have closed deals using our system, and results vary based on effort and strategy. Our ISA team calls every referral in your system, but only appointments set or conversations are logged on your side of the CRM.
Regarding refunds, our policy is clearly outlined before signup. While we understand not every agent will have the same experience, we remain committed to supporting agents who actively participate in the process. If there was a technical issue, it was being worked on the team to be corrected immediately.
We encourage constructive conversations—if you'd like to discuss your experience further, please reach out directly so we can address your concerns.
GK
Green K.
My experience using this company has…
My experience using this company has been horrible. Just follow my lead close to my name for a amazing smooth experience.
Response from HouseJetMar 18, 2025
Could you clarify what you mean by "just follow my lead close to my name for an amazing smooth experience"? If you've had a negative experience, we'd love the opportunity to address your concerns and work toward a resolution. Please reach out to our support team so we can assist you directly.
KT
Krystina T.
DONT BE FOOLED! BAD COMPANY
Most of these reviews you are reading that are 5 stars are because they make you write a review before you even know if they are legit! Their score is high for that reason! Dont be fooled by their score its not real! Read the Conditional refund policy!! They don't provide the leads and they won't refund you! They are very good at selling you DONT FALL FOR IT! After not getting anything from them we filed a dispute with our credit card company and they freezed our account completely AND wouldnt give the money back! So no leads, no account, no access and they kept all the money! They only care about money, not the realtors.
Response from HouseJetMar 11, 2025
We appreciate all feedback, but we want to clarify a few key points. We never require reviews—our agents share their honest experiences. Our conditional refund policy is clearly outlined before signing up, ensuring transparency.
We provide exclusive referrals, not just leads, and our system works when agents actively engage with the process. If there was an issue with your account, we’d be happy to address it. Feel free to reach out to our support team for assistance.
JO
Joe
Liars
2 salespeople lied to me on separate occasions and said that I would have to pay nothing upfront and my "sign up fee" would be taken out of my first closing along with their referral fee due to my experience before I spoke with the closer. Then the closer said $3100 would need to be paid upfront as a "sign up fee".
Response from HouseJetMar 4, 2025
Hello Joe, just wanted to clear this up. You get your signup fee returned to you after your first closing with us.
MK
Mark K.
Terrible company with unqualified…
Terrible company with unqualified leads. When you ask for a refund the keep stringing you along. STAY AWAY and don't be suckered in. Truly a bait and switch company. Lost over 2K with 0 results !!!
Response from HouseJetMar 11, 2025
We’re sorry to hear you didn’t get the results you expected. Our program provides exclusive referrals, not just leads, and success comes from consistent follow-up and engagement. Our refund policy is clearly stated upfront, and we always work with agents to resolve concerns. If you’d like to discuss your experience further, our support team is here to help.