Housecall ProReviews of housecallpro.com

Response from Housecall ProSep 23, 2026

Hi Kevin, thank you for sharing this feedback. We understand why the plan change felt unexpected and why the price shown in your account caused concern. An email notice can be easy to miss, and we do apologize that our communication wasn’t clearer. We're so glad that we were able to connect with you directly to review your billing. We clarified that the displayed plan price does not reflect the loyalty discount applied to your account, and reviewed the actual change together. We were also able to walk through the features included in your plan and several workflows you had questions about. We hear your frustration about reaching a live person. We appreciate you sharing with us where the support experience has fallen short. By now, you should've received your follow-up by email with a summary and the guides discussed during the call. You can also reach our Pro Advocate team at [email protected] if you need further help. Thank you for being the best part of HouseCall Pro! :)

Response from Housecall ProSep 2, 2026

Thank you so much for the recommendation and for being with Housecall Pro over the years! We love hearing how HCP has made a difference in your plumbing business, especially with dispatching and billing. We also appreciate the shoutout to our support team! If you ever have additional feedback, reach us at [[email protected]]

Response from Housecall ProAug 20, 2026

Hi there! We love hearing that Housecall Pro is easy to navigate and makes invoicing simple, even if technology isn’t your thing. Thank you for sharing your experience! For support or feedback, email [email protected].

Response from Housecall ProAug 18, 2026

Hi Chuck! We really appreciate your review and are so glad to hear Housecall Pro is doing everything you need it to. Supporting your business is what we’re here for! If you have any suggestions or additional feedback, feel free to reach out at [email protected]. Have a great day!

Response from Housecall ProAug 17, 2026

Thank you so much for the 5-star review! We’re glad to hear you’re finding Housecall Pro easy to use and user-friendly, and that you’ve had a great experience with our customer service team. We truly appreciate your feedback! If you have any other feedback or suggestions, we’d love to hear from you at [[email protected]]! Have a great day!

Response from Housecall ProAug 19, 2026

Hi Chris, Thank you so much for sharing your experience! We love hearing that your journey with Housecall Pro started by introducing it to the HVAC company you worked for and continued when you started a business of your own. That kind of trust means a lot to us! We're grateful to have you as part of the HCP family! It’s great to hear that having scheduling, estimating, and invoicing all in one place has helped streamline your day-to-day operations. We also appreciate the shoutout to our Customer Support team! Super happy to share your feedback with the team! Thank you for choosing Housecall Pro for your own business and for recommending us to others. If you ever have additional feedback or need support, please reach out to us at [email protected]. We’re always happy to help! ^_^

Response from Housecall ProAug 17, 2026

Thank you for the 5-star review and recommendation! We’re so glad to hear that you’re enjoying Housecall Pro and finding the tools you need to run your business. We appreciate having you as part of the Housecall Pro community! If you ever have additional feedback or suggestions, please reach out to us at [[email protected]]

Response from Housecall ProJul 2, 2026

Hi Rodger, Thanks for the review! Looks like you might have meant to leave this for the company that performed the work. We're Housecall Pro, the software the pro uses for their business operations! I would suggest looking them up by their company name on Google or the review request if they sent it via email or text. Thanks again and glad they were able to assist!