Housecall ProReviews of housecallpro.com

I do a lot of property management companies and it's hard to post the job address on the invoice and I can't set up the invoice the way I would like it to look. Only one way to make my invoices.

It is a valuable program to have and mobile version is also very handy for our busy team members. It would be useful to have an area for employees wages so its made easier for calculating payroll. The time savings is fantastic overall. Clients also like the system which is a bonus! The improvements are visible and appreciated.

Great program for scheduling customers. Missing a few things though. The following features would be nice: Auto confirming customer when they confirm through text and flagging their recurring service confirmed Color coding different service types Email promotional news letters

Housecall Pro really helps our business grow and stay current with our customers. The invoicing, estimates, and collecting make running our business easier and it saves a lot of time. I would not use any other software. My only complaint would be that if the problem you are having is not on the current road map to being fixed it can take awhile to get it resolved.

i love most things about this app. there are a few glitches that really need to change. like blocking a job for a whole day (not an event) a job. also the constant emails to the customers it gets to be a bit much(they complain )

Overall I’m pleased with it number one I’d like to be able to talk to somebody over the phone rather than through the chat robotic system when I have a problem or question that is definitely number one there are a few things but right now that of course be number one and off the top my head I think it would help having when giving estimates a reminder after the estimates giving to have it automatically scheduled for the next week to 10 days to have a follow up call on the schedule for say three days and another week awayFor the next follow up maybe up to two weeks something like that to where it’s easier for us pros to not have to think so much as to scheduling that and just have it automated for us to follow up on a daily schedule plus I want to work on my price guide. I do want to continue using a house call pro as I’ve been I’m just trying to help it grow to be an even better I hope there’s no offense to my review

This app works pretty well for our Air System Cleaning company. I wish they would add automatic reminders for the customers a day or two before scheduled appointments, make it easier to disable notifications without having to click so many times and again to turn them back on, a way to rearrange order of line items in estimates and invoices and add a place for notes to customer rather than adding a line item for it.

This program addresses many of our needs. However, there are many ways this app could be more user friendly. We have had trouble connecting it to Quickbooks. We are also seeing some freezing on the phones after the app is used. The support staff is great and I have high hopes that these minor issues will be resolved.