Housecall ProReviews of housecallpro.com

Quick response time.

We have experienced great customer service. They are very helpful when we have a request.

more than 10 characters.

Simple software package that has all the features I need to run my business!

Great app for my business. Really helps me stand out from the rest.

I am the owner of a small plumbing service business. I have two trucks…one plumbing employee and myself in the field and my fiancée is the office administrator. I was growing and knew that my old way of doing business was effective, yet non-scalable. As I grew I couldn’t be dispatching via text the night before and couldn’t have paper invoices that had to be manually entered into Excel and then filed. I was referred to Housecall Pro by a colleague. After checking it out, I was super skeptical. I absolutely hated the fine print and didn’t trust the customer service end. He reassured me that the system was complete and easy to use. I signed up for the online demo. Needless to say, I signed up and have been using the system for two full months now. I have taken the final plunge and transitioned fully from scheduling in Google Calendar, to keeping Google Calendar AND Housecall Pro, to now going 100% Housecall Pro. Pros: Dispatching made simple. Website review generation. Electronic invoices, no more paper. Customer database, records, history. App usable from iPad and phone. Customer support. (yup, a pro) Online credit card payments from customers. Easy credit card processing. Estimates easy to create, send and convert to jobs. Cons: Price was hard to pull the trigger at first Customer support hours are west coast time zone. Web version is different from app. All in all I am SUPER glad I made the move. I went from a “man-in-a-van” to a modern company in under two months. The software, like anything new, took a little time to learn, but after some repetition it becomes second nature. Flawless, no…but way better than paper invoices, filing cabinets and repetitive data entry.

Called came out same day

HCP has provided us a valuable tool to help us manage our Hvac business!