Housecall Pro is a top-rated software for the trades. Run and grow your business, get booked online, schedule, dispatch, track your fleet, invoice, accept payments, and more.Powered by AI built from 100M+ jobs. Grow revenue, save time, and build a winning reputation.
Housecall Pro (housecallpro.com) has 684 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
Also known as
housecallpro.com
Website
housecallpro.com
Category
IT & Communication
Location
Denver, Colorado
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I’ve been with Housecall pro since 2021 and would not think of changing! Great customer service, actually care about their customers, actively make changes for the better in the best interest of the pro. It is so nice to feel heard by a company. I’ve made so many business connections and friends while being a member of their community. I would recommend this software to any home service based business!
Response from Housecall ProMay 28, 2025
Hello Amber, We appreciate your continued trust since 2021! It's wonderful to hear that our customer service and dedication to improvement resonate with you. We're glad you've made valuable connections within our community and that you recommend our software. If you have any other feedback, feel free to reach out to [email protected]. Have a great day!
MC
MG cleaning & P.
Housecall pro is a game change for your…
Housecall pro is a game change for your business. I supper recommend you give a try
Response from Housecall ProMay 28, 2025
Hello! Thank you so much for your review! We're glad to hear that our product is a game changer for your business! We appreciate you recommending us! If you have any other feedback, feel free to reach out to [email protected]. Have a great day!
BC
Bob Cleans W.
4 year customer with love for HCP
I love their software despite some miss givings. They're always trying to improve and stay ahead of the game by adding or improving features regularly. I have trusted them for years and will continue to do so indefinitely.
Response from Housecall ProMay 28, 2025
Hello! We appreciate your long-term trust in our software and are happy to hear that you love it! We value your feedback and are committed to continuous improvement. Thanks for your review! If you have any other feedback, feel free to reach out to [email protected]. Have a great day!
HT
Home T.
Game-Changer for Our HVAC & Plumbing…
Game-Changer for Our HVAC & Plumbing Business — Housecall Pro Saves Us Time, Money, and Headaches
We've been using Housecall Pro at Home Therapist for over [insert timeframe], and I can honestly say it's one of the smartest decisions we've made for our HVAC and plumbing operation in Tampa, FL. As a service business that runs fast and values precision, we needed a platform that could keep up — not just for dispatching and scheduling, but for managing the entire customer experience and giving us real control over the business. HCP has delivered on that and more.
Massive Time Savings Across the Board
Before Housecall Pro, we were juggling multiple tools and manual processes. Scheduling techs, managing follow-ups, sending estimates — it all took way too long and left too much room for error. Now, everything lives in one system. The drag-and-drop calendar, automated texts to clients, and real-time updates from the field have cut our dispatching time down by at least 60%.
Field techs don’t have to waste time calling in updates or chasing down paperwork. They can build quotes, collect payments, and document jobs right from the app — which means faster turnaround and a more professional experience for the customer.
We’re Saving Real Money — Not Just “Soft” Costs
The time savings translate directly to dollars. We’ve reduced call-backs thanks to clearer job notes, avoided missed appointments due to auto-reminders, and closed more jobs on-site because the estimates look clean and are easy for customers to approve. I’d estimate Housecall Pro saves us the equivalent of one full-time admin salary every year — maybe more.
It also helps us reduce overhead by eliminating the need for extra software. Between customer communications, payments, estimating, marketing, and reporting — we’re not paying for five tools anymore. Just one.
Always Improving, Always Listening
One of the things I appreciate most is that Housecall Pro doesn't sit still. They’re constantly rolling out updates that make the product better. We’ve seen major improvements in everything from estimate templates to job costing to customer follow-ups. It's clear they listen to feedback from companies like ours and actually implement changes that matter in the field.
Every few months, I find myself saying, “That new feature just saved us another hour a day.”
Support That Understands Service Businesses
Customer support is fast and knows what it’s like to work in the trades. I’ve never felt like I was talking to someone reading from a script. They understand the real-world challenges and actually help solve them.
Bottom Line: Worth Every Penny
If you're running a growing service business and still trying to make spreadsheets, random apps, or pen-and-paper work — stop. Housecall Pro will give you back your time, tighten up your operations, and make your team look good in front of customers. For us, it's not an expense — it's an investment with a clear ROI.
Response from Housecall ProMay 28, 2025
Hello! Thank you for such a detailed review! We're happy to hear that our platform has significantly improved your HVAC and plumbing business operations. It's great to know the time savings, streamlined processes, and comprehensive features have positively impacted your team. We appreciate your feedback on our continuous improvements and customer support. Thank you for sharing your experience! If you have any other feedback, feel free to reach out to [email protected]. Have a great day!
MN
Mary N.
F5 Exterior Cleaning did an excellent…
F5 Exterior Cleaning did an excellent job of cleaning the exterior of my home to include my dryer vent and gutters. They were friendly personable and yet very very professional! I cannot recommend them highly enough!
Response from Housecall ProMay 9, 2025
Thanks for the Review! Looks like you might have meant to leave this for the company that performed the work. We are Housecall Pro, the software the pro uses for their business operations! I would suggest looking them up by their company name on google or the review request if they sent it via email or text. Thanks again and glad they were able to assist!
MW
Marge W.
I'm so glad I called Colin the plumber
I'm so glad I called Colin the plumber. They showed up on time and the same day I called.Missy just left and I am delighted with her work. She was friendly, professional and full of useful information.. She completed the work quickly and efficiently. I would highly recommend Colin the plumber and especially Missy!The senior discount was greatly appreciated too.
Thank you.
Response from Housecall ProFeb 4, 2025
Thanks for the Review! Looks like you might have meant to leave this for the company that performed the work. We are Housecall Pro, the software the pro uses for their business operations! I would suggest looking them up by their company name on google or the review request if they sent it via email or text. Thanks again and glad they were able to assist!
GG
GG
extreme quick response Company was…
extreme quick response Company was RMR heating and air cond of Zephyrhills Florida. Technichian Ty arrived not even 2 hours after calling, worked on our outdoor system in the rain!!! Also, extremely reasonable charge.
Response from Housecall ProJan 27, 2025
Thanks for the Review! Looks like you might have meant to leave this for the company that performed the work. We are Housecall Pro, the software the pro uses for their business operations! I would suggest looking them up by their company name on google or the review request if they sent it via email or text. Thanks again and glad they were able to assist!
RD
Regina D.
Good plumbing
Knowledgeable, got the work done , answered any questions I had. I would call Plumbers for Hire and ask for Jack M. Anders anytime!
Response from Housecall ProJan 20, 2025
Thanks for the Review! Looks like you might have meant to leave this for the company that performed the work. We are Housecall Pro, the software the pro uses for their business operations! I would suggest looking them up by their company name on google or the review request if they sent it via email or text. Do you have the company name so we can reach out to them as well? Thanks again and glad they were able to assist!