Housecall ProReviews of housecallpro.com

Housecall Pro has changed our business. Having everything in one place makes the office run smooth and customers love the easy communication.

We got HouseCall Pro five years before we had customers because we knew how important it was to have a scheduling and management system for residential HVAC. We searched around and HCP was very reasonable compared to other software. More, improved and better features have been added. I do think that about two years ago HCP grew too quickly and many contractors felt ignored and left behind. Now it seems the company is again committed to delivering good services and helping their customers grow.

We've been on Housecall Pro for 8 years now, almost at the beginning. In those days it was better than paper and an incredible low investment. My favorite thing about HCP is that they are constantly improving. When they have something that isnt the best they work on it until it works. Why do some people not like HCP? they often roll out products before they are ready, marketing, service plans are examples of thus. The help chat is clunky and time consuming. Ive learned that the HCP employees care about the trades success. They want to help. Is HCP perfect? Not yet. They work hard to improve the software and many enhancements are added for free. They also integrate with many other software packages. Thanks HCP for making software a stable force in our business. Ps. Service titan is about 4x the cost per month.

Housecall Pro is the Backbone of My Business! I’ve been with Housecall Pro since 2018, and I can confidently say it’s been one of the best decisions I’ve made for my business. I’ve proudly held Superpro status every year since 2019, and that’s a direct reflection of how this platform has helped streamline my operations, improve customer experience, and grow my brand. From easy scheduling and dispatching to seamless invoicing and payment processing, Housecall Pro has it all. The app is constantly improving, and the support team genuinely listens to its users. It’s more than just software—it’s a community of pros who want to help each other succeed. If you're serious about taking your field service business to the next level, look no further than Housecall Pro. It’s not just an app—it’s a game-changer.

Housecall Pro is great! Yes as a CRM they have their quirks, but what company doesn’t. They are budget friendly, they are constantly updating and asking the pros what can be improved upon. My business started 4 years ago, we signed on with house call pro making around $400k. After our first year with HCP we were at 750k, year two 1.5m this year we are on pace for 2.5. This is a great company to work with highly recommend

Business is stressful let’s face it! Having a top notch CRM makes it a lot less stressful! Housecall pro makes my business operations so easy. From writing estimates, invoices, collecting payment, and making it so easy to communicate with customers!

I’ve been a Housecall Pro user since 2019 and can’t imagine my life or our home service business without it. Super intuitive, always improving. Awesome features that have helped us grow so many aspects of our business (payroll, answering service, pipeline, coaching, HR) as we’ve scaled. Useful plug ins and open API for expansion. Parent account and franchise capabilities have helped us grow into other markets. Quality framework within their organization that has continued to push HCP to improve as their clients request more. I’ve watched them grow and improve as a company, and they really do care overall. They also support great online communities of their pros that are great resources for time to time. The software has never failed me. We use it seamlessly to run a 7-figure coatings company with 14 employees, and I have no intentions of switching to another solution anytime soon.

House call pro user for one year. Type of service-based business, landscape. I tried out multiple CRMs, including jobber, co-pilot, workiz, Yard book, and more. For my service, I think house pro is the best thing for your buck in terms of the office side of things. Is it the very best for the lawn and landscape industry? No. I think it only pertains to about 10% of people I've met in my industry. There are features that arbor Gold, service autopilot, and other lawn and landscape CRMs have that house call pro doesn't have. That being said, I still think they're a fantastic company, and I would not be where I am at today (about to do a million in revenue with 30 plus percent profit margins) If I'd used a different software. I will also say, out of all the softwares I tried out and demoed, house call pro is tied for first in terms of community. They are also tied with first out of 15 other CRMs with research and development, and listening to updates and adding features. I don't see ourselves moving out of this software If they just add one or two features. A few pros. One. The software is constantly updated to look really nice. I mean the UI is definitely top five of all service-based CRMs. Definitely up there with service Titan and jobber in terms of just ease of use and feel. So many softwares don't upgrade how they look, and for a younger generation business owner, those other softwares look old and outdated and it makes you feel more sluggish while working those. 2. House call pro is very simple to teach to a team member compared to other. Again very simple UI Three. They constantly come out with new features, and unlike some other CRMs, they actually take note of the community and what they want a lot more. Now, a few little cons. 1.It would be nice that they did get her a little bit more to the lawn and landscape industry, whether that's having a property profile that includes a measurement tool, or the ability to add plants to specific properties. It's definitely catered towards electrical and HVAC much more (Good for those in that industry for sure) 2. I already put in this request, but they don't have a really solid way to do budgeted hours versus actual hours. 3. They're in-house solutions are super nice and integrated, like their phone option and their CSR. CSR is a little bit more expensive than getting it outsourced, but it's really nice that it's all within house call pro. Overall, it's meant to save you time to go and make more money. 4. Looking over the reviews that are on here right now, most people are complaining about house call pro when the real issue is stripe. If that's your complaint, then moving to a different CRM will probably not fix your problem, this is most likely a customer issue on your end, and if you move to a different CRM you would most likely encounter the same issues. They're only other complaints are that they call people constantly to sign up for the software lol, which is just good business in my opinion. Following up on some people aggressively, and a few people are going to get mad because of that. I think if I had to rate it, for the price, house call pro is a solid 4.7 out of 5 stars. It's not the perfect software for me, and I don't think that's bad. But if they just added like two or three things features-wise, I don't see us ever leaving the software. With our vision to grow to 3 million in the next two years, I feel comfortable at the software can grow right alongside with us.