Linse M.
Houfy Feedback
Whenever a guest clicks on my calendar, they aren’t able to select their preferred dates. Instead, it should prompt them with a clear message that a 30-day minimum stay is required. Right now, guests have to contact me to figure out why they can’t book, and then I have to troubleshoot the issue. Ideally, the system should automatically show the 30-day minimum when dates aren’t available for shorter stays. Additionally, the system did not prompt guests to pay for their booking. On the backend, I had to Google how to send a payment request, and the button to do this was very hard to find. It looks like plain text, the same as everything else on the page. This button needs to be clearly highlighted and styled as an actual button so hosts can quickly recognize and use it. It would also be helpful if the payment request link auto-populated in the confirmation email. For example, when we receive a booking request, the email should include a “Send Payment Request” button that we can click directly. Finally, if there’s a way to fully automate data transfer when connecting our Airbnb account to Houfy, rather than only transferring some information, that would be ideal. Other than these issues, the website looks very nice.
Response from HoufySep 24, 2025
Hi Linse, Thanks again for sharing your detailed feedback with us — we’ve already responded directly to your email and are working your suggestions into our upcoming UI updates. Houfy was built by hosts, for hosts, and we truly value constructive input like yours — it helps us improve and often gets implemented. That’s why we were a bit surprised to see a 2-star review, as this rating typically signals poor or untrustworthy service, which we don’t believe reflects your actual experience or the positive points you noted. We appreciate you taking the time to share your thoughts and hope you’ll reconsider the rating as we continue to improve.