HoufyReviews of houfy.com

Response from HoufyMay 21, 2026

Thanks so much for taking the time to share this, the good parts and the friction points included. That kind of detail genuinely helps us. On the price difference: worth knowing that Houfy doesn't set or control nightly rates. Each host sets their own pricing, including any seasonal adjustments, and we don't take a commission or add anything on top. So the jump between May and October was a call your host made for that property, not anything from our side. On the ID request: I completely get it, and it's one of the friction points we think about most. We ask because of fraud prevention — chargeback fraud and stolen-card bookings hit hosts hard — but hosts can waive verification for repeat or trusted guests, which is exactly what yours did. Really glad they could take care of that for you. On listing info: fair feedback. Listing depth varies a lot because each host fills in their own — some are exhaustive, others lighter. Definitely something we can do more on from our side to nudge hosts toward fuller listings. Glad the first stay went well!

Response from HoufyMay 21, 2026

Appreciate this so much — the four stars and the detail. Honest reviews like yours are how we spot the small friction points worth ironing out, so thank you for taking the time. If you remember any specifics about when or where the payment looked unpaid, I'd love to hear more at [email protected]. Either way, glad the rest of the experience landed.

Response from HoufyMay 20, 2026

Thanks for sharing this. Easy booking and direct communication with the host — that's exactly the experience we're building Houfy to deliver. Glad it worked the way it should.

Response from HoufyMay 19, 2026

Hi Tom, thank you so much for the wonderful review! At Houfy, our main goal is to connect travelers directly with property owners so you can ask questions, communicate freely, and save on unnecessary service fees. We're thrilled you enjoyed the personal touch and hope to host you again soon!

Response from HoufyMay 17, 2026

Thank you so much for the fantastic feedback! Hearing that our platform helps you keep daily rents low and maximize your earnings is exactly why we built Houfy. We are proud to support independent hosts like you in the direct booking movement. Wishing you an incredibly successful booking season!

Response from HoufyMay 17, 2026

Thank you so much! Providing genuine, personalized service is what we strive for, and I'm thrilled it made a difference for you.

Response from HoufyMay 16, 2026

Hi — Nicholas here, on the Houfy team. I appreciate the honesty and I want to give you an honest answer back. Houfy isn't Airbnb, and we never will be. We're built Houfy as a commission-free direct-booking layer — the model works best when hosts drive their own guests through social, repeat bookings, and their own marketing, and use Houfy to take the booking without losing 15–20% to fees. That's a different value prop than a pure demand engine, and we should probably do a better job of setting that expectation upfront. That said, two years and one booking across multiple listings is worse than what we'd want even within that model — which usually means something fixable. If you're open to it, send me a note at [email protected] and I'll personally look at your listings and tell you straight what I see. We're also investing more in paid guest acquisition this year, which should help shift the picture. Either way, thanks for the feedback.

Response from HoufyMay 12, 2026

Thanks for the review! That’s exactly what we aim for—simple, efficient, and user-friendly.