Hotspot Shield Reviews | Read Customer Reviews of hotspotshield.com

Hotspot ShieldReviews of hotspotshield.com

4.4768 reviews
Internet & Software
250 Northern Ave, 3rd Floor, Boston, Massachusetts

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Hotspot Shield

About Hotspot Shield

About Us: As stated by Speedtest.net, Hotspot Shield is the World's Fastest VPN Awards Winner, Hotspot Shield performed the fastest in both local and international testing. Our service helps millions of global online users who want privacy protection and access to IP-restricted content by offering fast and dependable service for their desktop, laptop, and/or mobile devices. We are unique because we offer unlimited bandwidth and over 500 servers across 115+ countries.Key Benefits: Data Encrytion Hotspot Shield uses cutting-edge military-grade security and 256-bit AES encryption to ensure your data is protected, even when connected to unsecured public WiFi hotspots.Online Anonymity and Hidden IP Hotspot Shield hides your IP address, activity, and location from all websites and online services to ensure your anonymity and protect your privacy. Hotspot Shield never tracks, logs, or stores your personally identifiable information, including your IP address.Access to Online Content Hotspot Shield VPN blocks third-party tracking to give you unrestricted access to sites like Facebook, Snapchat, YouTube, Skype, and any site or service that may be censored or blocked according to geolocation or online activity. With unlimited bandwidth, you can access all your favorite content — like games, live sports, and streaming sites — from any device, anywhere— at blazing-fast speeds. Stream and download your favorite movies and shows worldwide on Netflix, YouTube, Prime, Disney+, and more.45-day Money Back Guarantee: Your satisfaction is our top priority. If you decide during the first 45 days, that our service is not the product for you, we'll refund your subscription fees in full.

Hotspot Shield (hotspotshield.com) has 768 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: hotspotshield.com
Website: hotspotshield.com
Category: Internet & Software
Location: Boston, Massachusetts
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 16% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Hotspot Shield reviews

Showing 606 reviews with 5 stars · Clear filters

James H.
Mar 19, 2023
Fast friendly customer service
I had a non urgent query which was answered very quickly.
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Tran N.
Mar 18, 2023
I would like to thank Ms. Hannah Faye Benitez (Hotspot Shield Help Desk) and Mr. Phil Saladar (Hotspot Shield Help Desk) for your help.
Hotspot Shield Help Desk The work you have done to help customers has been fantastic! Thank you for being so flexible. This is how you run customers with heart. I couldn't have done it without you. Thank you very much!
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Sherman B.
Mar 15, 2023
The speed at which my matter was…
The speed at which my matter was resolved. That is greatly appreciated. The person resolving my issue should be recognized with a reward.
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Giuseppe P.
Mar 15, 2023
Bellissima VPN che funziona bene anche…
Bellissima VPN che funziona bene anche sulla Firestick di Amazon (si può scaricarla facilmente tramite apk che l'assistenza fornisce con grande tempestività) se volete ottenerla gratis vi basta abbonarvi al gestore di password e dati Dashlane su tutti i vostri dispositivi. Con un piccolo abbonamento mensile per la versione premium che comprende Hotspot vpn pro e password e dati illimitate.
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Ray
Mar 10, 2023
Excellent customer service
Hotspot Shield is a very useful and reassuring addition to the security of your mobile communications, especially when private information is sent using public wifi. Quick, easy and fast connection. Their customer service are very efficient and helpful too when you need to contact them.
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Михаил З.
Mar 10, 2023
Very understandung support
Very understandung support. I could not reach the web-site without VPN (ironically) and the Support team provided me with .exe of the desktop application via e-mail. Is the best I could even wish for. Thanks to ms. Abigail for her quick response.
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Krushal
Mar 9, 2023
Had an issue with my subscription which was promptly resolved
Had an issue with my account not reflecting its premium status. Customer Service got back to me within a day of raising the request and were able to resolve the issue. I'm very surprised and happy to receive such prompt service in today's day and age.
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Jim B.
Mar 8, 2023
Great Customer Service
I had an issue getting one of my phones linked to my existing account. I emailed Hotspot Shield Support to get assistance. They emailed me with detailed instructions on how to get this done, and also emailed me a day or so later to make sure I was able to get it it done, or if I needed additional assistance. Great customer service you don’t see much of anymore. I have been a customer for over three years now, and will continue to use Hotspot Shield in the future. Great protection for your phone!
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