Hot Football TicketsReviews of hotfootballtickets.com

1 Star is already too much!!!!! Poor purchasing experience, poor customer service, poor quality in the overall. Do not buy event tickets from this website because of the headache and the hassle caused. Basically this website doesn't allow cancellation before the event and are forcing you to buy again from them since they only "offer" credit... Do not buy tickets at hotfootballtickets.com because: - Do not refund if you want to cancel - Offer credit but you can only 25% for other purchases,, meaning that you must give them more money - terrible & rude customer service - not sure you receive the tickets you have bought

I spent £420 on a ticket to see man utd vs barcelona (2019). Upon buying the ticket i then looked at the reviews and immediately regretted purchasing the ticket. So firstly the tickets listed here are very expensive. The customer services are full of foreign and quite frankly rude people who do little help or even reassure you about the process. When you purchase a ticket, you dont pick a seat, you pick a category and you find out your seat when you receive your ticket. When i purchased my ticket, i received it a day before the game through the post, however it was a season ticket to which the name didnt correspond to my own and the seat was terrible considering the amount of money i paid. The terms and conditions are full of mistakes which got me sceptical at first and the customer service team over the phone are quite rude and wont help at all unless the event date is within 24 hours of your phone call. So to conclude, your purchasing a very expensive ticket, there are no assurances that you will receive your ticket on time (they say they guarantee you'll receive your ticket on time however their terms and conditions states they won't be held liable if you don't receive them), you wont receive any updates or help whatsoever till less than 24 hrs before the game. So even tho i did receive a ticket, the seats were terrible for the.price i paid and quite frankly, there are other decent and RELIABLE websites out there.

Whatevever you do, dont use them!!! I had my mates flew in from Hungary for Arsenal-Newcastle, paid £400 for four tickets to posted to their hotel and got a phone call from an arrogant guy who told me the address wasn't right so my tickets being returned. Advised me to make my way down to the local Royal Mail DO... After seeing I placed my order from Glasgow. Phoned the delivery office and a nice guy told me the package label was misprinted they printed the date on it instead of house number. The boys had to get their tickets on the spot. No refund.

Purchased tickets for Man city v Brighton and Hove. Paid over £200 for tickets face value of £45 each but I guess that's how they make money. Received an email asking for an address in London to send tickets to as they may not arrive until the day. I called customer service and the absolute cretin who answered the phone could not have been more unconcerned, rude, obnoxious and just an absolute moron. I asked him if this was a scam as we had been saving for these tickets for my sons birthday for months, he found that very insulting, obviously had not read all of the other reviews. We eventually received our tickets by special delivery on the Thursday before Saturdays match so I cant fault them on this. I would never use them again, the worry and the stress involved with will we or wont we get the tickets, should we or shouldn't we book parking? was just too much. Having read the other reviews I would say we were lucky this time and I will not tempt fate twice, lack of customer service support has also put me off.

Pour information, 7 mois après un événement pour lequel je n’ai jamais reçu les tickets, ils ont fini par me dire après mes relances insistantes et 2 plaintes, que cela ne servait plus à rien de les appeler et que je devais « faire autre chose » pour récupérer mon argent... En clair, si vous ne recevez pas vos tickets vous avez perdu! Un scandale

Inacceptable ! J'ai achete des tickets pour un match deux semaines avant l'evenement. N'ayant rien recu, j'ai contacte le site pour des explications.. Aucune reponse. J'ai attendu jusqu'au jour de l'evenement.. Rien ! J'ai du me rendre au stade et racheter des places pour pouvoir aller voir mon match... La personne en face de moi m'a dit que ce n'etait pas un site legal. J'ai envoye plusieurs messages depuis, toujours aucune reponse aujourd'hui... Une honte de voler les gens comme ca !

DO NOT USE THIS SITE!!!! APALLING, RUDE AND BORDERLINE ILLEGAL! My mum bought me some tickets from here for Christmas. They delivered them to the wrong address, despite VERY CLEAR correspondence and they told us the WRONG time of the match! In addition the “tickets” were two actual cards held by members of the club. They were accompanied by a note saying “if anyone asks where these are from say they are from a work colleague or friend”. In addition, we were told we had to return them within a day otherwise we would have to pay them an extra £100 a day. Doesn’t seem the most legitimate arrangement... So of course, we turned up late for the game and were constantly afraid we were going to be thrown out. We raised this with the provider but emails were ignored. Overall, Hotfootballtickets.com are AGAINST THE SPIRIT OF FOOTBALL and should be banned.

Its a bit of a scary of a scary process as you pay your money and then find out you may only get your tickets on the day of the game (guess they are reselling season ticket noshows). Online chat says they cant help and emails are all standard, adding to the scariness. That said, I rang the day before the game, spoke to a helpful lady who explained my tickets would be e-tickets released within 3 hours and they were. And they worked. And they were in the promised block. So overall, they delivered.