HotelSavings.comReviews of hotelsavings.com

Booked a hotel through their site. Price shown was $63.74 with no way to find out how much more in taxes and fees, but figured they would be $10 at most. Then was shown in an E-mail that the cost was really $99.64. $35.90 in fees is ridiculous. I went to the motel's site and was quoted the same price of $63.74, with $7.19 in taxes and fees. Booking at hotelssavings was non-refundable, but I called them anyway, and got the run around from the customer service rep who I could barely understand. She couldn't or wouldn't tell me where the $28 in fees was going. Don't book or deal with them. It's a complete ripoff. Don't book from them

Booked through for a hotel was quoted and charged $165.39 was not impressed with amount and call the hotel and were quoted $108.26 a difference of $57.13. Charged to our Visa as soon as the confirmation. Talked to customer service about the discrepancy was told they charge a booking fee etc. Wanted to talk to manager but said they would say the same. I will never book through this dishonest company again and will also warn all my friends and family.

I read the negative reviews ONLY after I had already used the services of the booking agency. I booked first one night too many and when I called to cancel that night, it was the hardest thing I've done in ages. It seems I had to cancel the entire trip reservations and re-reserve the rooms. What bothers me most is that the first charge was more expensive and and was told that it might take 14 days (and they had a 30 day right to hold) for it to show up on my Visa. Then, of course, the lower charge was also charged although it has yet to show up. having panicked, I called the hotel directly to make very sure I had the reservation and told them the price I was being charged against what they would have charged had I gone through them. I admit it was lower, and the reservation was correct and was secure. HOWEVER ---- the difficulty I went through, the difficulty understanding the speech of the person I was dealing with, made the experience far more painfully long drawn out with repeated explanations from me about what I wanted. I would never use this service again for any reason.

I will never use this website again. I am not usually one to write reviews or complain, but in this instance I find it necessary in order to possibly save someone else from being ripped off. I booked a room for one night, hours prior to using the room, and was told it would cost $139.95 and that I would receive an email confirmation for the booking. I never received the email and upon checking out the next morning was told that I was unable to get a receipt for the room as it was not booked through the hotel. When I got my credit card statement I noticed that I was charged $196.09 for the night. I tried to call multiple times in order to resolve my issue. The first time I was told that the additional $56.14 was for "taxes and service fees". I asked for an itemized receipt and was told one would be mailed to me. When I got the receipt it wasn't itemized and only showed the total. I called numerous (four) times after and was either disconnected after holding for an average of 20 minutes or was told that someone would call me back within 15 - 20 minutes, which never happened. When I finally got through to a supervisor, Tony, I was told that I "agreed to the additional charges by using the room". I told him that I had not been told about the extra charges and he basically told me it was too bad because I used the room. He was rude and unapologetic for their terrible business practices. I will be disputing the additional charges with my credit card company. I would give them zero stars if I could!

This company ripped me off for 578.00. I booked a reservation unintentionally on my Marriott credit card. They refused to refund my money though the reservation was canceled. I paid sales tax as well. On what for who? A company in India charges me NYS sales tax? For Nothing. Everyone is right this company is the worst ever! Took me 9 months to pay a charge that I received nothing, absolutely nothing for. Turn back don't go. VERY UNREPUTABLE!!! DO NOT USE THEM.

I wasn't even aware that the reservation was going through Orbitz to World Choice Travel to Hotel Savings, and I was charged 150% of the quoted rate of $84.15. I DID NOT GIVE MY APPROVAL TO HAVE MY CREDIT CARD CHARGED THIS AMOUNT. After spending an hour trying to track down the reservation and then finally making contact, I spend another 45 minutes only to be told that they would not remove the charges. I will be taking this to the Better Business Bureau and also refusing to pay the credit card charge.

These people are unspeakably corrupt, incompetent, untrustworthy. These people would not be trusted in a prison, which is where they belong.

A no star rating wasn't available. We booked a room this morning through hotelsavings.com and were quoted $76.00 when we got to the hotel we found out that $112.21 was put on our charge card; and the real kicker!!!! we found out that if we would have walked in off the street the room would have cost us $69.29!!!!! HOTELSAVINGS.COM IS A SCAM DO NOT USE THEM! Contact any media agency you can to get this scam agency shut down now!!! I've already informed them that I'm contacting our local newspaper, the attorney general's office as well as Television media. I'm also contacting the home offices of all the hotels/motels that I can and urge them not to accept any charges that come through this fraudulent outfit!