Our name says it all. This is what we love to do. HotelReservations.com has been helping customers worldwide since 2003. With over 190,000 properties worldwide to choose from, including independent and major hotel chains, you can count on HotelReservations.com to help you with your next trip. Our reservations services are available through your computer, mobile and tablet devices or you can call our 24/7 reservation desk. We look forward to helping you with your next Hotel Reservation
HotelReservations.com (hotelreservations.com) has 462 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Steven B.
Wish I would have read the small print. Thought I was booking directly with the Canadian hotel. I was quoted 140 CAD per night plus taxes, which was the hotels direct booking rate. It turned out the quoted rate was in USD and I was charged an extra 40 USD for God knows what. Very disappointed and I will go out of my way to avoid this company in the future.
Charles B.
Awful theft of a company. Paid them. They didn't make the reservation. They wouldn't refund and told me to wait an hour or two at the front desk to resolve it. They are a scam. At no point would they refund the money and I had to pay full price at the Hotel. Please do NOT use this company. It is a SCAM!
cgm
booked a hotel through hotelreservations.com. We got 15 minutes from our hotel when I got the call that my father passed away. We immediately called hotelreservations.com to notify them of what happened. They said they would put in for a refund. 3 weeks later I am still fighting with them and getting the run around about my refund. I will NEVER book through them again. They are a joke......
Annie J.
I would not recommend hotelreservation to anyone they did not pay my hotel after i paid them in full and my hotel has charged me, i keep getting the run around about getting a credit
Debbi F.
I booked a reservation through Hotel Reservations by accident. The reservation was for a year in advance. They charged my account before I got their confirmation. They have a non-refundable policy. And now, if we need to cancel for any reason, they will not only get their fee but also the hotel charge. Don't get caught In their scam. Make sure you will not need to cancel if you use them.
Ralph S.
They led me to believe I was talking to the motel reservation front desk and then charged me over $400 in fees to book my room. I called a second time not to get a room but to find out if they indicated they were the motel’s front desk. When I asked if I was talking to the hotel there reply was yes this is hotel reservation. Very unprofessional and plain out dishonest.
Carmen H.
This is a scam. Over $100 in service fees, and everything nonrefundable.
Wendy S.
I made a reservation through reservations.com and was charged other charges that were not authorized on my credit card prior to checking into the hotel. There was no invoice or explanation for the additional charges. The charge for the hotel room booking was separate and agreed to. Both charges appeared on my credit card prior to checking into the hotel. I'm disputing the charge and taking this to media.
