HotelReservations.comReviews of hotelreservations.com

check in clerk was very helpful in fixing a reservation I made online that was for the wrong day. everything worked out fine in the end

I called up Hampton's 800 number to reserve a room. The agent was very helpful in obtaining a room. The wait time was short. She found the best rate available. She was very helpful.

Do NOT telephone the big red telephone number at the bottom of the website page if your wishing to speak to a live person about your booking a hotel room in Canada. That big RED number has nothing to do with HotelReservations.com bookings for Canada

nice room, but had cold water to shower. over all a nice place and friendly people.

The registration part was routine and went quickly but the cancellation policy is a bit harsh.

Can not believe you cancel your reservations and it's non-refundable. Sometimes things come up and you have to change your plans.

The Wayfarer looks to be the oldest hotel on the main street in Banff.The room we had was clean.The electrical outlets are worn out,it was difficult to keep the phone chargers,tv set and lamps working,as the outlets are so loose that the cords fall out. The restaurant in the hotel was very adequate.

nice room, beds comfy, breakfast good but needs another waffle maker, pool too small and cold.