hotelcollection.com is listed under Cosmetics & Makeup.
hotelcollection.com (hotelcollection.com) has 636 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Hanni
Stay away from this company. They charged my card multiple times and tried to force me to pay a $79 cancellation fee for something I did not intentionally subscribe to. The customer service experience was awful and they treated me with zero respect. The diffuser oil barely lasts and is not worth the money. Very disappointing experience overall.
Tami L.
waiting on hold is never good when the customer is trying to reach the company in company hours . theives i ask to cancel an order they don't listen change an order they don't listen. ai is now all over the phones rude don't waste your money scent does not last. rip off on price!!
Lisa
Absolute Frechheit!!!! Geld wurde abgezogen, Lieferung ist aber nicht angekommen. Nie eine Antwort vom Kundenservice bekommen.
Alexandra L.
Horrible company ! They roped me into a fraudulent contract and now want me to pay them $3000 in oils! Can you imagine In today’s world paying that on oils. They will NOT let me out of a scam subscription I never signed up for. Hate this company and what they’ve done Scammers and not nice people. Like I said two other more reputable companies let me out of subscriptions but greedy, awful hotel collection aren’t as kind. Will NEVER use this company again and I don’t recommend it AT ALL! One very unhappy customer
John L.
Made an order then received confirmation of delivery which was incorrect. Half the order arrived. Got in touch with the sales person who had phoned and whatapp me and was advised they could not help me as they worked in the VIP department. Still waiting an acknowledgment of my undelivered order despite sending emails etc!
Alex L.
Worst customer service I have ever come across. First my diffuser arrived with the wrong plug - they sent the wrong fragrance and ended up have to cancel my Credit card as they just kept charging me. within 3 months it started to leak to oil all over . Tried over 20 times to contact customer service to no avail. Don't waste your money I would give 0 stars if I could
Jamina T.
Item never worked made sound that's it. Just an expensive unusable ornament
Jürgen S.
Scam! Order is not arrived - no support!
