HostwindsReviews of hostwinds.com

3.9720 reviews
Internet & Software
12101 Tukwila International Blvd #320, Seattle, Washington

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Hostwinds

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About Hostwinds

Hostwinds specializes in web hosting and cloud services. Since 2010, our commitment has provided great hosting options at an affordable price around the globe. Additionally unmatched by our fantastic 24/7 support team and 99.9999% uptime guarantee. We consider our customer's family and provide them with all the excellent hosting services they deserve.

Hostwinds (hostwinds.com) has 720 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: hostwinds.com
Website: hostwinds.com
Category: Internet & Software
Location: Seattle, Washington
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 22% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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About Hostwinds

Hostwinds (hostwinds.com) has 720 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: hostwinds.com
Website: hostwinds.com
Category: Internet & Software
Location: Seattle, Washington
Listed on Five Star Index: 2026

Chris

Jun 10, 2020

Awful experience

Awful experience - more problems than I ever had with a host in my life. It all started with super slow site speed (which was acceptable to their support). While this is already but, what was even worse is that they put me on an IP that has been blacklisted for being associated with email spam. That means that every email I sent to clients ended up bouncing or ending in clients Spam folders. They tried for months to resolve this without luck (I'm not even sure they really tried or just wanted to keep me past the 30 Day window). Worst of all they were unwilling to simply move me to a clean IP ("Sorry to let you know that, the IPs are assigned to account from a pool of IPs. So we can't guarantee that the IP is not listed on any RBLs."). Thanks for nothing. Screw that. When I cancelled my services I only got a pro-rata "credit" for the residual time prepaid... not a refund. So now my money is stuck in a company that I would never do business with. Great. I would recommend everyone I know to avoid this one. There are far better places out there. The fact that Trustpilot flags fake reviews for its Hostwinds page does not surprise me one bit!!!

Response from HostwindsJun 10, 2020

Thank you for taking the time to express your feedback. Our team values and appreciates feedback of any time because it helps us grow! As for your account concerns, although we are unable to discuss details pertaining to client accounts over a public forum due to our strict client privacy/security policies, we encourage you to reach out to our live support team and/or billing team so they can make sure to address your concerns and answer any questions you may have about your account. They will be happy to assist your anytime, so please do feel welcome to contact them. Regarding the Trustpilot flags, we assure you no one on our staff is writing fake reviews, and our admins have contacted Trustpilot multiple times to try to get the bottom of that notice. Thank you again for your feedback. We hope you have a wonderful day! Kind regards, The Hostwinds Team