HostifyReviews of hostify.com

Response from HostifyFeb 23, 2026

Thank you so much for your review! It makes us really happy to know that we’re able to find solutions whenever you need them. That’s exactly what we’re here for. We truly appreciate your recommendation and your trust in us!

Response from HostifyFeb 23, 2026

Hi Germán! Thank you for taking the time to share such thoughtful and constructive feedback about your experience. We truly appreciate your trust in us as your first PMS and are glad to hear that our support team has been there for you from the start. Your suggestion about making the interface more user-friendly and visually intuitive, especially for new users, is incredibly valuable. We will absolutely keep working to make Hostify an even more intuitive and seamless experience for everyone. We are excited to continue supporting your growth in Mexico and to be part of your journey as you further professionalize your operations. 🚀

Response from HostifyFeb 23, 2026

Thank you so much for your comment! We’re truly happy to hear that your experience with our team has exceeded your expectations. Providing knowledgeable, patient, and dedicated representatives is something we always strive for. We will continue making sure you have the best support possible for managing your properties with Hostify. ⭐

Response from HostifyFeb 23, 2026

Hi Mark, It’s wonderful to hear how much of an impact Kiedra has had during such an important stage for your property. Opening new units can be overwhelming, and we’re so glad she has been there to support you every step of the way. We truly appreciate you taking the time to share your experience. And rest assured, we always make sure to recognize and reward the team members who go above and beyond to support our property managers. Thank you again for your kind words and for being part of Hostify. 🌟

Response from HostifyDec 1, 2025

Hi Jill, Thank you so much for your wonderful feedback! We’re happy to know that Kiedra made your first experience with STR software such a positive one. She truly loves helping users feel confident and supported, and your kind words will mean a lot to her. Starting with new technology can feel overwhelming but we’ll continue supporting you as you explore Hostify. Please don’t hesitate to reach out whenever you need assistance.

Response from HostifyNov 14, 2025

Thank you so much for your kind review! We’re truly glad to hear that our support team has been helpful and that the platform is making your daily operations easier. Your positive feedback motivates us to keep improving and delivering an even better experience. If you ever need assistance or have suggestions, we’re always here to help!

Response from HostifyDec 2, 2025

Hi Ermal, thank you for taking the time to share such detailed feedback, and we understand your frustration. We certainly aim to provide a high level of service. We take your comments very seriously. Has reviewed your case in detail, including the account deletion request and any technical problems you encountered, to ensure they are resolved properly and as quickly as possible. We appreciate your two years with us and your feedback helps us improve, and we hope to regain your trust by addressing each of these points directly and transparently. Thank you again for sharing your experience.

Response from HostifyDec 2, 2025

Hola Yolanda, Lamentamos sinceramente que tu experiencia con nuestro soporte no haya sido la esperada y agradecemos que te hayas tomado el tiempo para contárnoslo. Queremos revisar tu caso en detalle para entender qué ocurrió y asegurarnos de que recibas la atención rápida y eficiente que mereces. Además, nos gustaría recordarte que en Hostify (a diferencia de otros softwares) todos nuestros clientes cuentan con un Account Manager y con un equipo de Customer Success para acompañarte, resolver dudas y ayudarte a aprovechar al máximo la plataforma. Por favor no dudes en contactarnos. Gracias por tu comentario, nos ayuda a mejorar y a seguir ofreciendo un servicio de calidad a todos nuestros usuarios.