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HostAdvice (hostadvice.com) has 316 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Vova R.
Using HostAdvice about 1.5 years. Every time I wrote something bad about a hosting company, I received a response from the manager, so I can confidently say that all reviews on the site are honest Therefore, I advise everyone.
Lesley R.
Tried to engage with hostadvice as their customer (KnownSRV) is supporting a fraudulent trader (buybulkmeds.cn). KnownSRV continually ignored the tickets I raised, blocked me from submitting further tickets, ignored messages & removed the complaint that I, in desperation, posted on their FB page...... so I contacted hostadvice. Clearly hostadvice didn't want to take action either, for fear of upsetting their customer. Neither would they post my negative review of KnownSRV!!!! Having seen the other comments on trustpilot I can see that hostadvice are only actually interested in comments that make them & their customers look good... Basically if you have a complaint - don't go to hostadvice - because they won't do anything. 13/12/18 - in response to hostadvice response. THE SITE WILL NOT ALLOW ME TO POST THE REVIEW, I TRIED, BUT AS I'M NOT A CUSTOMER, HOSTADVICE ARE CLEALY NOT INTERESTED IN RESOLVING THE ISSUE (NB. I SENT MULIPLE EMAILS - AFTER WAITING FOR OVER MONTH FOR NY ASSISTANCE I'M NOW DONE
Response from HostAdviceDec 13, 2018
Hi Lesley, I am sorry to hear about your experience, I have tried to look for your review on HostAdvice but I couldn't find it. Please rest assured that we post ANY negative review about any company if it's posted by a real user/customer. I would appreciate if you can post your review at HostAdvice again. Could your please send a screenshot of your issue? Thanks. EDIT: We did manage to find your review that was indeed approved but from some weird bug it wasn't published (We are now checking if this may be happening to some other users). I would please like to tell u that we have now published your review and you can see it here: https://hostadvice.com/hosting-company/knownsrv-reviews/84165/ Sorry again for this inconvenience and we will appreciate if you can keep sharing your authentic experiences with HostAdvice community.
Jerry W.
Don't waste the time...they don't publish negative opinion about host providers since apparently they are in business with them. Not a trustworthy service...
Response from HostAdviceDec 13, 2018
Hi Jerry, I am sorry to hear about your experience, I would please like to let you know that HostAdvice gets hundreds of user reviews every day that are being checked with our algorithms and manually for authenticity. Your review may have been marked as a spam review. Could you please point me to the review you've posted or post your review again? Thanks.
Emma
Chat Support is superb. Great recommendations. Good thing i stumble on their site while checking out reviews. Good Job guys!
Yuki Y.
I am looking for a hosting provider for a client. We have been to several hosting providers that promise high uptime but then our site keeps on crashing and downtime is very bad. I stumble on Host Advice website and they recommended a host based on my needs. Chat support agent is very helpful and patient in answering all my questions.
Leonid B.
Helped me a lot in making decision, good tools to compare hosting providers and also user reviews. The chat support is good to point you in the right direction .
Allan R.
I actually landed on these guys while looking for a WhoIs tool, needed to scan this website I liked for their hosting provider. I got what I needed (provider's name & location) and continued to look at their Wordpress hosting category. Got a decent list of providers, only shame is that you need to visit each provider's review page before you can see their product specs. I like seeing a linear comparison between a number of providers - speed, storage space, cdn etc. A chat support representative asked if I needed help, I was fine one my own but it's still nice to be asked. 4/5 is what i think they deserve.
Akhil
It was just by chance that I happened to land on their site to check out some reviews before making payment, and I am happy that I did a chat with them. Craig gave me a 50% Black Friday discount code :-) Thanks!
