Horus Watch Straps Reviews | Read Customer Reviews of horusstraps.com

Horus Watch Straps Reviews | Read Customer Reviews of horusstraps.com

Horus Watch Straps reviews

Showing 32 reviews with 1 star · Clear filters

FC
Jun 16, 2026
PURE SCAM - run away this website
So i took the free return option and now i have to pay 20$ to send a strap i cannot install because Horus never mention the need of a conversion kit that they are not even selling....pure scam...
Report
M B.
May 16, 2025
Very low quality
Very low quality. Ordered 2 for my Submariner. The spring bars that come with it are very thin and low quality. do not trust them to hold a valuable watch. Rolex original spring bars don't fit. I bought some really cheap ones from amazon for around $20 and they're literally the exact same only Horus cost way more. Mine also showed up with blemishes in the rubber. They offered to send new straps free of charge express shipping, but wouldn't pay for return shipping just to return the defective ones. I cancelled my second order.
Response from Horus Watch StrapsMay 29, 2025
I’m really sorry to hear about your experience. Your feedback is important to us, and we appreciate you bringing these issues to our attention. To make things right for you, please reach out to our customer service, and they’ll assist you right away.
Report
Tomzamos
May 9, 2025
SCAM. DID CHARGEBACK
Still didnt get my order. Support ignores me. Had to do Chargeback. What a time waste
Response from Horus Watch StrapsMay 29, 2025
Hi Tom, Thank you for reaching out. We take customer concerns seriously and always strive to respond promptly, especially regarding delicate matters. If you did place an order, please contact us at [email protected], and we’ll be happy to assist you. We also noticed that you’ve posted similar one-star reviews for other watch strap companies. If there’s a specific issue we can help you with, please let us know. We’re here to support you.
Report
Guilherme T.
Feb 20, 2025
big trap
big trap. stay away. product not close to the expected quality. cost ended up bein 2x the original with them (Horus) expressing the strap without my request. Customer Service basically told me to read the small letters next time...
Response from Horus Watch StrapsMar 6, 2025
Hi Guilherme! We’re truly sorry to hear about your experience and apologize for the frustration caused. This is not the level of service we aim to provide, and we’d love the chance to make things right. Please contact us at [email protected] so we can assist you further and resolve this matter. Thank you for bringing this to our attention.
Report
Consumer
May 16, 2024
Je reçois frais de douane
Je reçois un courrier bien après la réception du colis me demandant de payer des frais de douane. Ce n’était à aucun moment spécifié sur le site. Je suis très déçu. Premier et dernier achat dans cette boutique.
Response from Horus Watch StrapsNov 13, 2024
Hi, I’m sorry to hear about your disappointment regarding the customs fees. We clearly state on our website during the checkout process that duties and taxes are not included. Your feedback is important to us, and we will work on improving our communication and making things more clear on our website.
Report
Tom. A.
Mar 21, 2024
Aliexpress stuff
Aliexpress stuff
Response from Horus Watch StrapsNov 13, 2024
Hi Thomas, I’m sorry to hear that you found our products to be of poor quality. We’ve been actively working to improve our offerings and now provide FKM rubber straps for enhanced durability and comfort. Your feedback is invaluable, and we appreciate you sharing your thoughts. Best regards
Report
ullas K.
Mar 14, 2024
Shabby products
Shabby products Spent over 400$ on two Tag Calibre silicon straps in olive green and have had both snap/ tear in half Writing was on the wall when the coupling buckle tore in half a few months after purchase
Response from Horus Watch StrapsNov 13, 2024
Thank you for your feedback, Ullas. We sincerely apologize for your experience and understand your frustration. We offered you replacement straps and refunded your order to compensate for this issue, and your concerns about our products and service are important to us. If you’d like to discuss this further, please reach out to our customer service team at [contact information]. We appreciate your input and hope to serve you better in the future.
Report
Carl
Jan 3, 2024
Worst watch strap company
Worst watch strap company. No service. China products only and very overpriced. Do NOT recommend them to anyone.
Response from Horus Watch StrapsNov 13, 2024
Hi Carl, I’m sorry to hear about your experience. We strive for quality and service, and it’s clear we missed the mark. We appreciate your feedback and are committed to improving. Thank you for bringing this to our attention.
Report