Horus Watch StrapsReviews of horusstraps.com

Custom expenses are so high, ending up with 200.- for one rubber strap.

Its sad how they send international shipments with ridiculous valuations. I ended up paying 25% customs on items that should not even have been qualified for customs as it was below the threshold amount. Bozos. customer service is terrible as well. Paid more for customs than the manufacturing cost of the straps. At the end of the day, We're all clowns paying $200 for rubber straps, gg wp Save that money and go buy a Casio or a Seiko.

For your own good avoid as plague. They do not care about international taxes and it is not their PROBLEM, also they happily avoid this subject hiding some little info deep into FAQ. I wrote them several emails in this matter and they just ignored me. In the end I was charged over 45% price of strap on top, in all taxes, fees and fees on handling fees plus more taxes just in case. Ridiculous.

I am very unimpressed with this company. I paid for a watch strap and it clearly stated that all taxes and duties are calculated at checkout, however I was then faced with a £71 bill from Fedex. I emailed Horus and they said it states customers will be liable for import taxes / duties. When I challenged this, they said you can find this in the frequently asked questions section, which is totally ridiculous, as I did not need to consult this section and am sure a lot of customers will be the same. I suggest that the reason it is not stated clearly on their website is because they know this will dissuade potential customers from purchasing their product.

Website clearly states free worldwide shipping however after ordering was faced with a £100 shipping fee. This is false advertising and after contacting the company multiple times no solution was offered.

Placed an order, paid and the parcel was never sent. My emails are being ignored - asking for my money back from PayPal. Not recommended. Expected better customer care for this kind of money

Sent me the wrong straps which I posted back for a refund. They’ve ignored all of my attempts to make contact and have not refunded me my money!! Avoid!

High price and poor fittment. When contacted: the customer service promised to look for a solution but it has been 3 months now with no answer from them.