Horton BrassesReviews of horton-brasses.com

Having been in the antiques business for over forty years, I have come to rely on Horton Brass for quality replacement hardware needed when I'm restoring a piece of period American antique furniture that requires authentic replacement hardware, in any quantity. The company provides not only a wide variety of styles and types of hardware, covering all periods, but also has the fastest shipping dept. in the trade. I strongly recommend Horton Brass and their products to tradesmen and homeowners alike.

I recently purchased two H-557 small chest handles. I ordered semi-bright brass. The handles arrived in antique brass, dark finish. Okay, no big deal. I have a polishing head and I brought the handles up to semi-bright, although it's tedious work with pieces as small as the rosettes. I wanted to get on with the project and so didn't go through the process of returning the handles for an exchange. I double-checked the order, and for all that appears, semi-bright was specified. Yes. Mistakes happen. Horton is a good company. An unfortunate oversight in this instance.

Horton Brasses is a great company. I've purchased all sorts of hardware from them over the years, and the quality simply can't be beat.The customer service is also second to none.

I've been buying furniture hardware from Horton Brasses for 40+ years, initially at their store in Cromwell and recently on-line. I've never been disappointed in the quality of the products or the service.

My go to for the past several years!! Fast service, but best of all every piece will match and is of the highest quality great when your mixing the hardware style from piece to piece. Monica MacKenzie owner Monica Mackenzie design/ build Hingham mass. You can see there hardware on my kitchen projects ..houzz.com Monica Mackenzie Design under pro Can't say enough about the product and the product they produce.

My order was not complete, I called and it was immediately taken care of. This is how companies stay in business, by providing excellent custom service.

Ordered some knobs from Horton Brass. I was shocked to see them on my doorstep in just two days. After opening I realized the fasteners would not work for my application so I called customer service. They issued me a prepaid return label for an even exchange. The new knobs showed in two days. Most business wil charge you twice for an exchange until return is processed before a credit is issued. Not Horton Brass, they took care of it, no questions asked and didnt ask for my credit card. I highly recomend doing business with this company. Their products are first rate and their customer service is first class. Thank you Horton Brass for making my project so easy!

Placed my order online, within 5 min of submitting it I received a phone call from them pointing out some concerns with my order. Thanks to them I got exactly what I needed and received it the next day. Highly recommended!!!