HormifyReviews of hormify.com

Response from HormifyOct 19, 2026

We’re really sorry this happened. Being without both your order and nearly $100 for over a month, especially after two unsuccessful delivery attempts, is understandably frustrating. If the shipments were sent to an incorrect address and you still have not received the product, we want the delivery history and the address associated with the order reviewed properly. We’re also sorry that the options offered by our team did not feel like a reasonable resolution. Hormify customer support is handled by email rather than phone so we can keep a written record of order, shipping, and billing details. Please send your order number, correct shipping address, and any previous correspondence to: [email protected] Our team can review both shipment attempts and determine what resolution is available for the undelivered order.

Response from HormifyOct 19, 2026

Judy, we’re sorry the checkout experience left you feeling frustrated, especially if an item appeared on your order after you had declined it. Any add-ons shown during checkout are optional, and the tip is also completely optional. Free promotional items may occasionally be included with an order, but they should not change what you knowingly agreed to purchase. If you have already asked for the order to be corrected, please send your order number and a short description of the item you did not intend to purchase to: [email protected] Our team can review the checkout record and order status to see what can still be corrected before fulfillment, along with any eligible options if the order has already been processed.

Response from HormifyOct 6, 2026

We’re sorry to hear that Hormify did not provide the results you were hoping for and that your experience with the cancellations and subsequent charges has been so frustrating. Renewal notifications may be sent before an upcoming shipment, but we understand that an email landing in a spam folder can make it easy to miss. More importantly, if you requested cancellation of a separate plan before its renewals and were nevertheless charged for three additional months, that cancellation timeline should be reviewed carefully. You also should not have to repeatedly provide the same evidence without receiving a clear explanation. If you have timestamped emails showing that your cancellation request was submitted before the disputed charges, please send those along with your order details and previous correspondence to: [email protected] Our team can review the original cancellation request, the three subsequent charges, the documentation you previously provided, and any eligible refund options under our policy.