HormifyReviews of hormify.com

Response from HormifyAug 5, 2026

We’re sorry to hear that you have not received your product and understand your concern about being charged before having the order in hand. If there is an active subscription or digital plan connected to the order, those charges are processed according to the terms shown at checkout. That said, if your product has not been received, our team should review the shipment status along with any related charges. Please send your order details and tracking information to our support team at [email protected] so we can check the delivery status, review the charges on your account, and assist with any eligible options under our policy. We understand your frustration and would like the opportunity to review this properly.

Response from HormifyAug 5, 2026

We’re sorry for any confusion regarding the tip option and the $60 charge. The tip option shown during checkout is completely optional and is not required to place an order. Hormify does not require customers to leave a tip in order to receive a discount or complete a purchase. The $60 charge you mentioned does not appear to be a tip. It may relate to the difference between the discounted subscription price and the standard one-time purchase price if a subscription was canceled before the second charge, as outlined in the subscription terms. If you believe a tip or any other charge was added by mistake, please send your order details to our support team at [email protected] so we can review the account, confirm what the charge was for, and assist with any eligible options under our policy.

Response from HormifyAug 5, 2026

We’re sorry for any confusion regarding the charges and for the frustration this caused. The $19.99 charge appears to relate to the Wellness Challenge, which is a separate digital plan from the supplement order and is presented during checkout before purchase. The $54.00 charge may relate to the difference between the discounted subscription price and the standard one-time purchase price if a subscription was canceled before the second charge, as outlined in the subscription terms. That said, if you believe you selected no additional items or plans and these charges were made in error, please send your order details and prior email history to our support team at [email protected] so we can review the account, confirm what was selected at checkout, and assist with any eligible cancellation or refund options under our policy. We understand your concern and would like the opportunity to review this properly.