HormifyReviews of hormify.com

Response from HormifyAug 5, 2026

We’re sorry for any confusion regarding your subscription and renewal charge. Hormify subscriptions renew according to the terms provided at checkout unless canceled before the renewal deadline. Renewal reminder emails are also sent before the charge is processed so customers have time to make changes or request cancellation before the renewal date. Our records show that the cancellation request was not received until the renewal had already been processed. Once a renewal charge is processed, the order may move forward according to the subscription terms and return policy. Regarding the additional $60 charge, this is not a fee simply to cancel. Hormify subscription plans are offered at a discounted rate compared to the standard one-time purchase price. If a customer cancels before the second subscription charge is processed, the discount difference between the subscription price and the standard retail price may apply. If you believe you canceled earlier or have confirmation of a prior cancellation request, please send your order details and any cancellation confirmation emails to our support team at [email protected] so we can review the account history and assist with any eligible options under our policy.

Response from HormifyAug 5, 2026

We’re sorry to hear that you did not experience the results you were hoping for. Hormify is designed to support hormonal balance over time, but results can vary from person to person based on individual body chemistry, consistency, lifestyle, age, and other factors. Our return policy is provided before purchase so customers can review the terms before ordering. We understand your frustration if you contacted us shortly after the return window had passed, especially with unopened bottles. If you would like your case reviewed again, please send your order details to our support team at [email protected] so we can check the account and assist with any eligible options under our policy.

Response from HormifyAug 5, 2026

We’re sorry for any confusion regarding the charge. Hormify subscription plans renew according to the terms shown at checkout unless canceled before the renewal is processed. We do not charge customers without an active order or subscription connected to their account. If you believe you selected a one-time purchase or did not authorize a renewal, please send your order details and prior email history to our support team at [email protected] so we can review the original checkout selection, account status, renewal timeline, and any cancellation records. Regarding your card being replaced, some banks may update billing credentials for active subscriptions through account updater services. That process is managed by the card issuer/payment network, not manually by Hormify. We understand your concern and would like the opportunity to review the account and assist with any eligible options under our policy.