Mikayl B.
Did not loose any weight nor felt any better
Did not loose any weight nor felt any better than I have been. Contacted them within the 30 days and sent back the package (at my expense) only to get refunded for a portion of what I spent. Contacted them yet again and was told I only get refunded for the unused bottles I sent back. None of this is posted on their website. Don't waste your time or money.
Response from HormifyJun 23, 2025
Hi Mikayl, Thank you for your feedback — we’re genuinely sorry to hear about your experience and appreciate the chance to clarify. At checkout, all customers agree to our Terms of Service, which outline our 30-day return policy and specify that refunds are issued for unopened bottles only. We understand this may have been overlooked, and we’re currently working on making this information even more transparent across our site and order confirmation emails. We truly regret that Hormify didn’t meet your expectations and that the refund process felt frustrating. Our intention is never to mislead, and your feedback is being used to guide improvements in both customer communication and clarity of our return process. If there’s anything else we can do to assist or resolve lingering concerns, please don’t hesitate to contact us at [email protected] — we’re always here to help. Best regards, The Hormify Team