HormifyReviews of hormify.com

Response from HormifyJul 31, 2025

Hi there, Thank you for sharing such an honest and personal review. We’re sorry to hear that your experience didn’t meet your expectations. Everyone reacts differently, and we understand how frustrating it can be when something doesn’t feel right for your body. We’d greatly appreciate the opportunity to review your subscription situation. Please don’t hesitate to contact us at [email protected] so we can assist you further. Wishing you all the best, The Hormify Team

Response from HormifyJul 29, 2025

Dear Christine, We’re sorry to hear about your experience and take all customer concerns seriously. We always aim to address situations transparently and fairly. Your initial order was placed under a subscription plan, as clearly stated in the order confirmation. Reminder emails, which included cancellation instructions, were sent before the renewal date. Our policy requires subscription cancellations at least 48 hours prior to renewal, and your request reached us only after the recurring charge had already been processed. We also want to note that no proof or medical documentation of the allergic reaction you mentioned in this review was provided during our email exchanges, nor was any further detail shared when we asked for clarification. This concern was first raised after three months of use—only once the renewal payment was processed. While we received threats of negative reviews and slander if a refund wasn’t issued, we believe it’s important to apply our terms equally to all customers. We also believe that understanding what is purchased, reading provided reminders, and acting within the timelines given is essential to avoid unwanted renewals. Your subscription has been cancelled to prevent any further charges or shipments, and no additional renewals will occur. Our goal is to remain transparent and consistent in how we apply our policies, and we’re always happy to provide documentation—like order confirmations and reminder notices—to clarify any questions. We’re always open to respectful dialogue — but threats and false claims won’t lead to a resolution. The Hormify Team

Response from HormifyJul 18, 2025

Hi Nellie, We’re sorry to hear Hormify didn’t meet your expectations. While many users begin seeing changes within the first month, everyone responds differently. We appreciate your feedback and would be happy to talk with you directly to see if there’s anything we can do to help. – The Hormify Team

Response from HormifyJul 18, 2025

Hi Dawn, Thank you for the thoughtful and realistic review. You're absolutely right — Hormify isn’t a magic fix, but it’s incredible to hear how much it has helped with your energy, sleep, mood, and sugar cravings. That’s real, sustainable progress, and we’re honored to be part of your journey. – The Hormify Team

Response from HormifyJul 18, 2025

Hi Arina, We're genuinely sorry to hear about your experience and appreciate you taking the time to share your feedback. We’d like to clarify that while we do offer discounted pricing through our subscription plans, those savings come with the condition that the subscription is maintained for at least two cycles. This is clearly outlined in our Terms and Conditions (Section 22.9.7) and during the checkout process. Customers who choose to cancel before the second charge are asked to pay the price difference between the discounted subscription and standard one-time pricing — this isn’t a fee, but rather an adjustment to ensure fairness across all customer types. We understand that this model may not work for everyone, and we’re always working to communicate these terms as clearly as possible. We’re also sorry to hear about the reaction you experienced. While this is very rare, we always recommend discontinuing use and reaching out to our support team in those situations, which it looks like you did. Your subscription has since been canceled, and there will be no further charges or shipments. Thank you again for your feedback — we’re constantly working to improve, and your input is valuable. – The Hormify Team

Response from HormifyJul 9, 2025

Hi Rachel, We appreciate you taking the time to share your feedback, though we’re sorry to hear you feel this way. We’d like to clarify that our team responded to your inquiries in a timely and professional manner, and all information provided was accurate and in full alignment with our clearly stated policies. As noted in both your confirmation email and on our website at the time of purchase, you selected a subscription-based order, which comes with a discounted rate compared to a one-time purchase. Our Terms and Conditions (22.9.7) clearly state that if a subscription is canceled before the second charge, the customer is responsible for covering the difference between the discounted subscription price and the standard retail price. These terms are publicly available and visible during checkout. We stand behind our customer service team's handling of your case and the transparency of our subscription terms. Your subscription was promptly canceled as requested, and no further charges will occur. We understand subscription models are not for everyone, but we do our best to communicate clearly and remain fair to all customers. – The Hormify Team

Response from HormifyJun 23, 2025

Dear Jaime, We’re truly sorry for the experience you’ve had and the confusion caused during your order process. After thoroughly reviewing the situation, we acknowledge there was a delay in shipping due to a human error on our side, and we sincerely apologize for that. To make things right, we issued a full refund without requiring a return, as a gesture of goodwill and to take full responsibility for the delay. We understand your frustration and are using this as a learning opportunity to improve our internal processes and communication. Thank you for your honest feedback — we’re committed to doing better. Warm regards, The Hormify Team

Response from HormifyJun 23, 2025

Dear Tammy, We're truly sorry to hear about your experience and appreciate the opportunity to address your concerns. To clarify, when you selected the subscription option, it came with a discounted rate compared to the one-time purchase price. As noted in our Terms of Service, if a subscription is canceled before the second cycle, the price difference from the original discount must be covered — this is not an added charge, but simply the adjustment to the full retail price. Regarding your order, we want to reassure you that you’re always eligible to return any unopened bottles within 30 days of delivery. Once returned, we will issue a refund based on the number of sealed units received — and yes, the price difference you covered will be included in that refund amount. If there’s anything further we can do or clarify, please don’t hesitate to reach out directly at [email protected] — we’re here to help. Best regards, The Hormify Team