Horizon Hobby is listed under Hobbies.
Horizon Hobby (horizonhobby.com) has 523 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Bud G.
Horizon Hobby generally goes the extra mile to provide good customer service. It is too bad that some not-so-honest customers take advantage of this and make things more difficult for HH and the rest of us honest customers.
Doug M.
HH is absolutely the best supplier of RC items in the world 🌎.. being an elite member is like icing on the cake .. my order of 2-power 360 motors and 160 ESC s came on time and perfect condition.. thumbs up HH
Lucas G.
Working with a knowledgeable representative who is also involved in the hobby instead of just working with a salesman makes solving issues much easier.
Frankie M.
I have known the people at Horizon Hobbies for the last 30 years. The products they promote are top-notch for the RC enthusiast. When I need something RC that is the first place I go. The stay behind their products and I highly recommend Horizon. If you are looking to get started in RC, Horizon Hobbies is the place.
Michael R.
ease of use and if there is a problem its taken care of promptly
Bryan P.
Horizon Hobby has made my entry into the world of RC planes smooth and enjoyable. Despite a few minor issues, their exceptional customer service quickly resolved them, always being prompt and helpful. The E-Flite planes are perfect for beginners with their simple builds and detailed manuals, which helped make the learning process less intimidating. The Spektrum SMART technology also boosted my confidence, with real-time battery monitoring. Overall, Horizon Hobby's combination of great products and outstanding support makes them my top choice when spending my hobby dollars. If you plan to immerse yourself in the RC hobby like I have, I highly reccomend the Elite membership. It has paid for itself with the extra points earned, Real Flight DLC, other promotions & excellent customer service.
Carlos S.
I was reading some of the reviews on here and I don’t understand what the problem with some people are. I’m an elite member now so I have Joseph that helps me out whenever I need help but before that I would go through the website’s chat option and never had an issue there for the most part. In regards to the planes that they sell I love their BNF planes where all I literally have to do is bind, trim and fly! The only thing I wish for is for HH to come out with more Jets. The super timber that they just released looks nice but I’m honestly saving up for them to release a nice 80mm or 90mm edf.
JC
The level of service is excellent. In today’s market place live customer service is rapidly becoming a thing of the past. My Elite membership provides live phone support when I need it not to mention the discounts! I enrolled the first time thinking what the heck, I’ll give it a shot. I have just renewed and will continue to do so.
