Loren M.
TRISH is the best
I'm going to be honest- I would NEVER recommend Horizon Blue Cross Blue Shield as their communication, lack of care for their customers and follow through is terrible- BUT If you have Horizon and you need help- I highly recommend Trish. I had the worst experience with my COBRA (Well over a month and multiple phone calls to resolve) and no one seemed to know how to fix anything and kept saying "sorry" we cannot help- you don't have an account. I finally got Trish who not only followed up with me multiple times, but went above and beyond to solve my problem and get it fixed ASAP. I highly recommend Trish (if you have Horizon) to help with your problems- she is amazing to work with, highly intelligent and gets answers for you in a timely manner.

