Horace Mann Reviews | Read Customer Reviews of horacemann.com

Horace MannReviews of horacemann.com

4.6212 reviews
Insurance

Horace Mann

About Horace Mann

Horace Mann (NYSE: HMN) is the largest financial services company focused on helping America's educators and others who serve the community achieve lifelong financial success.Through our retail business, we help individual educators identify their financial goals and develop plans to achieve them. Our solutions include auto insurance, homeowners insurance, life insurance and retirement solutions.Through our worksite business, we partner with school districts to provide a comprehensive suite of employer- and employee-paid benefits, such as group life, disability and specialty health insurance, as well as supplemental products.

Horace Mann (horacemann.com) has 212 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: horacemann.com
Website: horacemann.com
Category: Insurance
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 89% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Horace Mann reviews

Showing 179 reviews with 5 stars · Clear filters

Heather
Sep 9, 2026
Supportive and Kind
Horace Mann came to provide support and cheer for our staff. It was an excellent time to learn about the services they provide and get a little coffee. We thoroughly enjoyed having Horace Mann out. Personally, I switched to Horace Mann for my family, and we are extremely happy with their business and team.
Response from Horace MannSep 9, 2026
Thank you so much for sharing this! We’re glad our team had the opportunity to spend time with your staff and share more about the services Horace Mann offers - and a little coffee, too! It means even more to hear that you personally chose Horace Mann for your family and have been happy with your experience. We truly appreciate your trust and support!
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PERCELL L.
Sep 9, 2026
Homeowner
Friendly, Dedicated, Honest, Hardworking while putting the client first when it comes to looking out for their behalf.
Response from Horace MannSep 9, 2026
Thank you for the wonderful feedback! We’re so glad you’ve experienced friendly, dedicated, and honest service from our team. Putting our customers first and working hard to understand their needs is at the heart of what we do. We truly appreciate your trust in Horace Mann!
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Kristi C.
Sep 7, 2026
Customer service was very thourough
Customer service was very thourough, flexible, and fast. Katy was very friendly and explained their service well.
Response from Horace MannSep 9, 2026
Thank you for the kind feedback! We’re so glad Katy provided thorough, flexible, and prompt service while taking the time to clearly explain your options. We truly appreciate your trust in Horace Mann and will be sure to share your kind words with Katy!
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DIANE L.
Sep 3, 2026
This company is my one stop for saving…
This company is my one stop for saving money on services and they have helped me make informed decisions about my retirement. They are very knowledgeable.
Response from Horace MannSep 3, 2026
Thank you for your kind words! We’re so glad our team has been able to help you find savings while also providing knowledgeable guidance as you make important decisions about your retirement. We truly appreciate your trust in Horace Mann and the opportunity to support you along the way!
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WENDY M.
Aug 29, 2026
Coverage and explanation of services
Coverage and explanation of services
Response from Horace MannAug 31, 2026
Thank you for your feedback! We’re glad our team took the time to clearly explain your coverage and the services available to you. We truly appreciate your trust in Horace Mann!
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Panda K.
Aug 25, 2026
The personal connection with my agent's…
The personal connection with my agent's family business is what keeps me with HM. I trust them. They have never let me down.
Response from Horace MannAug 25, 2026
Thank you for sharing this! We’re so glad the personal connection and trusted relationship you’ve built with your agent and their family has made such a difference in your experience. Your continued trust and loyalty mean so much to us, and we’re grateful to have you as part of the Horace Mann family!
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THERESE C.
Aug 22, 2026
Great service by Laurel Botting
Great service by Laurel Botting. Great insurance rates. Knowing the education population is acknowledged and honored Thank you
Response from Horace MannAug 24, 2026
Thank you for your wonderful feedback! We’re so glad Laurel provided you with great service and helped you find competitive rates. Supporting and recognizing the unique needs of the education community is at the heart of what we do. We truly appreciate your trust in Horace Mann!
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MARK G.
Aug 21, 2026
They were professional and helpful in…
They were professional and helpful in every way even questions I asked more than once. I went through quite a few insurance companies when I bought the house for insurance and you can't beat their price.
Response from Horace MannAug 24, 2026
Thank you for sharing your experience! We’re so glad our team was professional, patient, and helpful in answering all of your questions. We’re also happy to hear you found great value in your coverage after comparing your options. We truly appreciate you choosing Horace Mann!
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