HoppieReviews of hoppie.kids

I returned the product for refund over 2 weeks ago, still nothing!

I am based in London and they use Evri as their courier. Unfortunately, the parcel was not delivered to my address and went missing. After weeks of back and forth, I asked for a refund, they asked me to complete a form that does not exist at all "to process the refund immediately." It's been more than a month now and guess what, still no refund. They eventually offered to send a replacement but TBH, I don't trust the company anymore. Edit: 10/09 I filed a dispute with my bank as I have not heard from them prior to then they finally got in touch asking for me to cancel the dispute and "they'll issue the refund straight away." So awful! Update 25/08 I just received an email from trust pilot and apparently Hoppie reported my review as "Defamatory". Unfortunately for them, trustpilot deemed it not.

À FUIR !!! Attention ce site est une arnaque Ils vous disent que votre poussette est compatible alors que le produit n’est clairement pas fait pour toutes les poussettes ! Les frais de renvoi sont à la charge de l’acheteur (c’est écrit nul part sur leur site) et vous devez renvoyer au pays bas !!! Service client : NUL on parle à un robot C’est une catastrophe Je déconseille fortement

I would give zero stars if I could. Brought product missed delivery deadline, product didn’t fit asked for a return was told absolutely not. No consideration nothing.

한국에서 쓰는 사용 후기🇰🇷 디럭스 유모차에 잘 고정되어요. 두살터울이라 쌍둥이유모차는 부피때문에 고민하도 웨건은 무거워서 포기했는데 호피는 가볍고 이동성 좋아서 추천해요! 휴대용에 설치 시에는 넘어갈 수 있을 것 같아요

Really handy for outing with two kids. It's compact, easy to use and has made our stroller much more practical.

Produktet er ikke som det vises på billederne. Når man så prøver at returnere tingene, skal man skrive om hvor det skal sendes hen fire gange før de svarer på det. Det er det eneste sted jeg nogensinde har hørt om, hvor man kan ikke få tilsendt den returlabel på mail, alt i alt virkelig dårlig kundeservice og produkter der handler jeg aldrig fra igen!!!

Das bzw. die Produkte mögen in Ordnung sein. Nichts was besonders Bewertungsrelevant wäre. Der Kundenumgang ist jedoch sehr fragwürdig. In meinem Fall wurde meine Zahlung aus einer Bestellung im Dezember vor kurzem von Hoppie fälschlicherweise Erstattet. Soweit so gut. Ich bekam anschließend innerhalb von wenigen Tagen mehrere teils sehr harsch formulierte Mails von Hoppie ich solle die Bestellung erneut bezahlen, was ja auch selbstverständlich ist. Es wurde jedoch direkt mit rechtlichen Konsequenzen und Inkassodiensten gedroht. Hier wird der Kunde für die eigenen buchhalterichen Fehler verantwortlich gemacht. Sehr schlecht.