Hope PlumbingReviews of hopeplumbing.com

Professional, courteous and cleans up area after they are done. They research problems for best solution.

I contacted Hope Plumbing for a sewer replacement in an historic neighborhood. After assuring they could do the job, there were multiple problems: 1. The water line was cut and I, as well as a renter, were without water for over 24 hours. Rather than stay and repair the water leak that day, as I have been told most companies would do, they left the job site by 6, without an apology. 2. Once the water was repaired, they cut through the internet and cable line, resulting in a 15 hour outage. I work at home oftentimes, so this was an inconvenience. Again, without an apology. 3. Hours after the completion of the project, I went outside and detect a strong odor of natural gas; the gas line had been cut and I was forced to evacuate the house. The gas company came and found a cut gas line, and shut it off It is hard for me to believe that no one smelled the natural gas when the line was cut. One week later, someone from Hope is here to repair. I have little confidence that the problem will be resolved. 4. I had a paver pathway with historic bricks. Hope Plumbing buried the bricks in the sewer line. Hope's response is that they don't do landscaping, although I wasn't requesting landscaping, rather just the bricks. I called to complain and finally received an apology and an offer to pay for the renter's hotel as a result of the water outage. No other compensation. This was a horrible experience and I am telling everyone I know to stay far away from this company. I understand that things happen, I don't understand the refusal to compensate me for the substantial inconvenience.

These people are awesome at a fair price!

We had some challenges, as with older homes, but Casey communicated well and really worked with us and made sure everything was done timely and correctly.

maintained good communications throughout the project. always timely and solved problems with minimal time effort and investment

Great service the tech was excellent and knowledgeable. Their minimum rate is a little pricey, otherwise great company.

As the listing agent, for a closing I needed a plumber to put new floor bolts on a toilet. Hope did a fast, quality job.

They got me out of a bad spot and did a good job with high professionalism.