LINELL MARY B.
check the website name
the website i ordered from is hopehealthsupply.STORE trust pilot is showing hopehealthsupply.COM. Are you people reviewing the correct store ?

SHOP NOW Hope Health Supply offers the highest quality KN95 masks, COVID-19 tests, and sanitizing products at factory direct at unbeatable prices. With millions of masks manufactured & shipped during the pandemic, we’re one of the leading PPE providers in America for health, workplace, and education.
Hope Health Supply (hopehealthsupply.com) has 862 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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LINELL MARY B.
the website i ordered from is hopehealthsupply.STORE trust pilot is showing hopehealthsupply.COM. Are you people reviewing the correct store ?
PJ T.
Finally a mask company where they care about their product! Idk what all these people think an ecomm business can do about shipping times - All i know is the masks I got are great and will help protect me from this god awful virus
MNLady
I have purchased 25 of these masks so far and have found them to be the most comfortable, properly fitting, and breathable KN95 masks for my face that I have purchased anywhere! But, I do have concerns – 1. The US FDA says to only use KN95 masks that have received their "Emergency Use Authorization." Your product is NOT on their EUA list of KN95 masks. Saying your mask is "FDA Registered" is meaningless regarding its effectiveness. You claim your mask is 99% effective, yet it does not have "Emergency Use Authorization" from the US FDA. Why not? 2. Without the direct link you provided in an earlier review I read, I was unable to find anywhere at your website the lab report "...360062691193-Independent-Lab-Results-KN95-Masks" that you cite in that other review claiming its 99% effectiveness, which is great! If those results are valid, why don't you make it readily available at your website? [Late note: I still am not able to find the report at your website?] 3.ConsumerLab.com says not to use a KN95 "mask"that does not have GB2626-2006 or GB2626-2019 imprinted on it." While you state that your mask is GB2626-2006 on your packaging, it does not have that printed or stamped on the mask itself like most other brands do. Why not? [Late note: I have purchased only black masks, so stamp not visable on outside. I did find it stamped in tiny print on the (white) inside lower right corner. Thank you!]
Response from Hope Health SupplyMar 8, 2021
Hello MNLady. Thank you for your great questions and for your business! We're thrilled to hear that you're pleased with the fit, seal, and breathability of our masks. I'm hoping that after you see my response to your concerns, you will change your rating to 5 stars : ) 1. Saying that our mask is FDA Registered does have a point. All domestic establishments that manufacture, repack, or re-label drug products in the United States are required to register with the FDA. That includes masks. We let our customers know about registration because we want you to know that we are 100% compliant. 2. We have a robust support center on our site, https://support.hopehealthsupply.com. Here is a link to the report you're referring to. https://support.hopehealthsupply.com/hc/en-us/articles/360062691193-Independent-Lab-Results-KN95-Masks 3. All of our KN95 masks have the GB2626-2006 stamp. You'll find it in the lower right hand corner of your mask. If you have any additional questions, please reach out to [email protected]! Take care!
Aaron T. S.
I am confused about the negative reviews on KN95 mask. I knew exactly what I was purchasing, a KN95 mask, not a N95 mask. They give you ways to test their product to show they do have very good filtration abilities. Perfect for home, office, stores, etc... I ordered 2/1/2021, received shipping email 2/4/2021, and received my order in Hawaii on 2/11/2021. I am extremely pleased with my order, the service, shipping time to Hawaii, and not to mention shipping was free. I have ordered several mask from China directly, from Amazon, etc. These are by far the best I have received since you can't find N95 mask anywhere, unless they are fakes. I'll keep trust Hope Health for all my future needs. Thank you & keep up the good work. Mahalo from Hawaii
Response from Hope Health SupplyFeb 24, 2021
Thank you, Aaron! We are so happy that you're happy with our products. We're wishing you all the best.
Andrew H.
I’m not sure what all the negativity is about here. Either the people ordering from this site are uneducated and can’t read or they’re just unhappy people. I just received our third order of 2 packs of 5 KN95 masks. Shipping was flawless and these masks are the bomb. Great fit and quality.
Response from Hope Health SupplyFeb 18, 2021
Andrew, we are absolutely thrilled that you're happy with our products. Thank you for your business. Wishing you health and happiness!
Marilou F.
Ive ordered several 5 ct packs three times & we only wear these now. Comfortable, secure, complete snug fit, can be worn while shopping or at work around others, and frankly I dont understand bad reviews. Unless you are a frontline worker you shouldnt be wearing N95 masks anyway! I sometimes wear a cute cloth mask over this mainly to keep it clean & wearable longer but even then I can breathe easy. Orders have been received on time as promised.
Kathy W.
If you’re wondering if you should buy these masks, Buy! I have to wear a mask every day for work and I feel very comfortable and confident that this KN95 Masks are keeping me safe.
Response from Hope Health SupplyFeb 4, 2021
Kathy, thank you so much for the great review. We're thrilled that you are satisfied with your KN95 masks. Wishing you health and happiness!
Lisa W.
Wonderful company. Received order in a timely manner and our KN95’s are great! Have ordered from them twice and very happy with them. Have recommended to many friends who have also ordered from them.