Hope Health SupplySHOP NOW Hope Health Supply offers the highest quality KN95 masks, COVID-19 tests, and sanitizing products at factory direct at unbeatable prices. With millions of masks manufactured & shipped during the pandemic, we’re one of the leading PPE providers in America for health, workplace, and education.
Hope Health Supply (hopehealthsupply.com) has 862 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Patrick B.
Non-existent customer service. Email stated my order was shipped 6 days ago & a tracking number was provided. There has been NO movement of the order since that time. No response to an emailed order inquiry from the company. Do not order from this company.
Elizabeth L.
These masks are child size. They are VERY tight on me and my husband is not able to wear them at all. DO NOT BUY!
Dawn S.
Received my order and am not entirely convinced that masks were kept as sanitary as they could have been. The masks were put into plastic sleeves in sets of 10 and then shoved into a plastic mailer. No product box in sight. AND one of the plastic sleeves was split open upon arrival, exposing the masks in that package to anything possible and pretty much rendering them useless.
Mindy
I discovered KN95 masks through Hope HealthSupply on the internet. I was happy to learn that the KN95 masks we’re quickly available for my family and I. Once I had received my order for 60 masks,I tried one on and I thought the ear bands seemed very tight and thought I just happened to try on a defective one. I then tried another mask on and it had the same tight feeling around my ears. I then asked my son and husband to try one on and it was the same effect on them. I’ve purchased from other companies in the past and never felt the ear bands fit like this. I contacted the company and asked if they sold me Children’s masks and if this was their only size , that I would like to return and receive a refund. The packages came in sets of 10. I only opened one package. I was then told that masks are not returnable and they only sell one size. Their policy states they have a 45 day return policy and I contacted Hope Health System that very next day. They were very brief with me in my first and second email. It was as if I were pestering them. I’m a very dissatisfied customer and I will never order from this company again. Their customer service is not friendly and they do not want to deal with any complaints from a customer. I felt the need to write this review because I did not want another customer to go through what I had to.
rci
The masks are super cheap and not as they appear on line. The nose piece is a super cheap metal that is exposed instead of white or imbedded into the fabric/material. For people with glasses it is ugly, unsightly and unusable -- just horrible!
Sheree
These masks are made in China!! No response from sending emails. I regret not reading reviews before purchasing since there is a no return policy.
Shirley Wicker W.
I am still waiting for masks I ordered 8/31/2021. I had no idea it would take this long to come from anywhere in the US!
L H.
You think you are getting an American product because they say “fast shipping from the US”. The paper insert in the mask are Chinese, produced there. I could’ve bought that same thing at my local market and pay less. I wanted to buy American because of the people that have been impacted by Covid who need work. Also the other mask I bought which were American made came in a box. These came in a plastic bag and were bent up and in terrible shape.
