Hope Health SupplySHOP NOW Hope Health Supply offers the highest quality KN95 masks, COVID-19 tests, and sanitizing products at factory direct at unbeatable prices. With millions of masks manufactured & shipped during the pandemic, we’re one of the leading PPE providers in America for health, workplace, and education.
Hope Health Supply (hopehealthsupply.com) has 862 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Claim this listingShowing 31 reviews with 4 stars · Clear filters
hiraly
Arrived promptly; nice colors; fairly comfortable. One negative - the ear straps break off easily.
Response from Hope Health SupplyDec 27, 2023
I’m so sorry you had less than a 5-star experience! We strive to provide a happiness guarantee and would love the opportunity to make this right. Please reach out to us at [email protected] so that a team member can help resolve this issue.
boo
good product, but when the company gave me a $10 gift it was not allowed to be used in connection with any other discount, and I only buy masks when there is already a discount, so the $10 is not useful to me.
Response from Hope Health SupplyDec 19, 2023
Thank you so much for your feedback. We are thrilled to hear that you like the product and will work on incorporating a way to stack discounts!
eric V.
Good experiece
Hyman H.
I am still waiting for the exchange of white masks for black masks. When that occurs, I will write a review.
Response from Hope Health SupplyJun 12, 2023
Hi. Thanks for your review. As mentioned, your return has arrived at the warehouse. Our team needs to process before we can issue the exchange. We will be in touch via email when this happens. We are hoping it is handled ASAP! We appreciate your patience.
Rebecca K.
Regular delivery of masks, usually good quality - there have been one or two deliveries that broke quickly - but mostly, can't complain. Steady deliveries for over a year now.
Response from Hope Health SupplyMay 9, 2023
Thanks for your feedback! Since your experience was less than 5-stars, please reach out to our customer service team at [email protected] and they can assist you further!
Lydia Y.
Lovely customer service. The only reason why I didn’t give 5 stars is a batch of the masks came with uneven loops, and recently the loops have been breaking off of the masks (2 broke from this last bag). But I’ve been using these masks since 2020, and overall I am satisfied.
Response from Hope Health SupplyMay 9, 2023
Thanks for your feedback! Since your experience was less than 5-stars, please reach out to our customer service team at [email protected] and they can assist you further!
Miles
The product arrived faster than expected. The mask fits very nicely. I have noticed that the black ones have a little longer strap, which is better for me.
Response from Hope Health SupplyMar 14, 2023
Thanks for your feedback! Since your experience was less than 5-stars, please reach out to our customer service team at [email protected] to let us know how we can improve!
Haley A.
Very friendly company and always responsive! I would just say that shipping could be a little faster. Great masks that I will keep buying, thank you!
Response from Hope Health SupplyDec 28, 2022
Thanks for your feedback! We apologize that your shipping was a bit delayed due to the height of the holiday season!
