Hope Health SupplySHOP NOW Hope Health Supply offers the highest quality KN95 masks, COVID-19 tests, and sanitizing products at factory direct at unbeatable prices. With millions of masks manufactured & shipped during the pandemic, we’re one of the leading PPE providers in America for health, workplace, and education.
Hope Health Supply (hopehealthsupply.com) has 862 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Colt M.
I order a mask last Jan 10 2022 , paid them thru paypal. Emailed them several times since no telephone number on their site but no response. I contacted paypal, since I have a verified account in paypal they immediately gave me a refund. Avoid this lowlife scammer at the time of pandemic.
Roz D.
Clearly this company is shady. No response to multiple emails after I ordered mask and paid for two day shipping over a week ago. Their tracking does not show that they have even shipped yet. I called and the outgoing voicemail says that they will only respond to emails. I filed a better business bureau complaint and everyone here leaving negative reviews should do so as well. They hadn’t been rated at all and deserve an F rating.
Kenneth N.
I ordered masks. My account paid for them but I never received them. I’ve sent them emails but they don’t respond. This company is a rip off.
Bruce M.
This company is selling counterfeit KN95 masks. They are not FDA or NIOSH certified and should not be sold here. Something needs to be done to protect buyers during this deadly pandemic.
Nancy
Wish I could select no stars!! In any event I ordered 2 rapid Covid tests on January the 6th and still have not received them. What’s really odd is that they are no longer on their website, I think I was scammed!! Upon placing the order my credit card was immediately charged the $90 for the 2 kits, but nothing has been received. I emailed them and got a response a few days later telling me they are short staffed and overwhelmed by the amount of orders, but that my masks will soon be on the way! Masks? I didn’t order masks, I sent another email telling them this, but they never got back to me! I have filed a complaint with the BBB and also called my credit card company to dispute the charge. Don’t ever order from this company unless you want a lot of headaches and want lose money!
R M.
Over two years I made several orders for white KN95 masks and they all seemed satisfactory. However, last month I decided to order black KN95 masks advertised on their web site. I was shocked at the shoddy quality. They are only 2-layer, not 5-layer like the other KN95 masks I have used, and the inside that you put next to your face looks disgusting. I emailed the address they give for complaints 12 days ago, and no response. They took my $60 and sent me junk, during a pandemic, and now are avoiding accountability. Also, if you read their policy on returns, which I just did, it's calculated to make it very unlikely anyone will get a refund. I will never use this company again, and I will work with my credit card company to force a refund. Like everyone else is saying BEWARE, DO NOT USE THIS COMPANY.
Monica
I placed an order for 120 KN95 masks on January 3rd. After not receiving the product in the 7-10 business days stated, I emailed only to get a reply saying they were behind and that most orders would ship this week (that was last week). Here it is January 18th, I emailed again this morning and have received no reply. Luckily I paid through PayPal, so I will be submitting a formal complaint and hope to get my money back.
Lynn
They have not responded to any of the several emails I sent. I have not received any merchandise but they took my money the day after my order was sent in. DO NOT USE THIS COMPANY!
