Hope Health SupplyReviews of hopehealthsupply.com

It's been 2 weeks since I places my order with this company and no communication what so ever. When I email them concerning my order, charges, and lack of delivery of merchandise and all i have received is an automatic email response saying I have reached them outside of their regular business hours. Apparently they don't have any business hours because I still have not received any correspondence from them at all. I am filing a complaint with the BBB, I'm calling my local news station so they can investigate this company and I called my back to dispute the charges. People are dying from this virus and these soulless people are taking advantage of people. I lost my aunt to covid-19 in 2020. We are trying to do our best to stay safe and this companies like these are just out to make a buck and don't care about anything except relieving hard working people of their money.

I ordered my masks January 15 and paid the extra for two day delivery. As I see by everybody else on this review I am caught in their scam too. Money was taken out of my credit card. Time to contact credit card to stop paying Update! As of today, January 28, 2022, I finally received my order which was ordered January 15th and I paid for two-day delivery. If this company would have contacted me about the delay and returned the extra money I paid for the two-day delivery I would have been happy. Sorry but I don't trust this company now.

I placed an order January 11th, followed up via email January 17th to check on a ship date. No response. So I took to the phone, they don't answer just a message for you to contact them via email. Then I tried their "chat" on the website... same thing. Canned response. January 19th they sent a penned letter to the Biden administration to donate 500,000 masks to the American public. I just want my 30 – KN95 masks. I have also filed a claim with PayPal per my purchase. Definitely don't buy from this company.

Do not order from this seemingly non-existent company! I placed an order on Jan 1st, they charged my credit card, but have not delivered as of today, January 20, 2022. Sent numerous emails and phone calls, but no response, no way to contact them. This must be an illegitimate company and I'm so sorry I didn't check them out further. I got their name while on iHealth site trying to find masks, tests, etc.

A strap broke on the first mask I tried to put on. The second mask tore on the bottom seam. Could not get a snug fit. My glasses continued to fog up. These are NOT at all effective masks, and the construction is very poor. These people should not be in business.

Do not buy from this company. I ordered some kn95 masks with 2 day shipping 9 days ago. I have received nothing. I contacted them by email twice with no response. They had no problem charging my credit card. The credit card company is going to refund me.

Do not use this scam company. Ordered and never received a mask.

Just like others, I ordered and they took my money out immediately. Contacted them last week asking when my item would be shipped - they replied with a canned response saying they would ship them out last week. Never happened, emailed twice so far this week asking for a refund - radio silence. Called and get an automated message saying they aren't taking phone calls and only replying to emails (the one that I emailed and haven't gotten a response from). There is a special place in hell for people who profit off this pandemic.