Rex
Customer service was excellent
Customer service was excellent. Shipping was prompt.
hookandloom.com is listed under Decoration & Interior.
hookandloom.com (hookandloom.com) has 76 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Rex
Customer service was excellent. Shipping was prompt.
Lynn J.
Finding just the right rugs was perfect for step one. Ordering from this company was easy and efficient, step two. Getting our rugs in a timely manner, well packaged and safe, step three. Enjoying the quality and appearance of the rugs, step four. Thank you!
Nancy W.
Shipping was very quick. I am super happy with my rug, which is beautiful and feels so nice under my bare feet each morning! The heathered colors are very attractive .
Mouse
Your company is great! Your rugs are attractive and reasonably priced. Your website is easy to navigate and full of helpful information about your products. Your shipping works well. Highly recommended!
Christine D.
I love the search engine options to find the right & best rug for my needs. The rugs arrived & look terrific, and feel great. I wanted small washable cotton rugs for the 2 sliding glass doors we have. I had some used rubber to prevent sliding on our tile floors so I didn't order any more rug backing. I am delighted!
Brianna T.
Wonderful customer service response times and very courteous! Even though the rugs I ordered didn't work out in my home, I would highly recommend their samples for anyone to try and experiment in their own homes. This is a great small business to support!
Dillfromcsmbridge
The rug is really lovely and brightens up my kitchen. When I did the research, I discovered that many rugs emit toxins over time, so I was delighted to find a company that sells a large selection of eco-friendly rugs. Access to reasonably priced samples were helpful and I appreciated the quick turnaround.
Megan A.
I love my Hook and Loom rug! I’ve searched for an eco-friendly, people and pet friendly rug for ages. My Hook and Loom rug is well made, super soft and the colors are amazing. The delivery was very fast, and I enjoyed the earth friendly packing. I will be back for more!