hookandloom.comReviews of hookandloom.com

I love my rugs, and they came well protected for shipment. I am all about the environment so I am thrilled to have cotton rugs made in India. The rugs look great on my bedroom floor and keep my feet warm!!

I could not be more thrilled with my experience with this company. My rug arrived with the most minor of issues, and when I reached out to customer service to ask for tips on fixing it, they immediately ordered a replacement to be shipped and given an extra QC check. I was blown away. I even told them I would’ve been happy fixing the tiny issue myself and their response was that they care deeply about their customers and wanted to make it right. The rug is beautiful and high quality. I love everything this company stands for, from its eco-friendly stance to its fair labor commitment.

Hook & Loom's online chat helped me with picking a rug.

Incredible quality for reasonable prices. this was the purchase of our second carped from Hook&Loom and we are very happy with our purchased.

I appreciate you offering samples, they arrived promptly and were very useful to help me make a decision. I also was impressed that you emailed to verify the items in my order were what I intended. My rugs arrived as scheduled- and I’m very pleased with them! Feel great underfoot, the quality is very good and prices reasonable. I am a completely satisfied customer, and very much appreciate you personalized customer service.

There is something so refreshing about ordering on your website. Everything is so clearly laid out and organized. There is also so much transparency about price, texture, how thick each rug is, etc... And the rug itself is so beautifully made. It is a soft cotton and the colors are rich and deep. I love it!

Better than I could have wished, these rugs are thick soft and heavy. Excellent quality and craftsmanship. I’m very pleased I found your shop on the web and will be back for future needs. Also very well packaged with fast shipping.

Easy, seamless and such lovely rugs to choose from.