hookandloom.comReviews of hookandloom.com

I love the rug! It’s perfect for my kids room! I’m definitely going to order more!

We love our rugs! They are beautiful and soft but still stand up to daily wear. Thank you!

Incredible quality and value! Great service, and nice that they offer samples so you can match your decor exactly. I'm thinking of buying another. Just totally satisfied and pleasantly surprised!

Very fast shipping on both the rug and the samples. Pleased with the packaging and delivey. Rug quality is excellent. It is beautiful and soft. We have several antique wool rugs and expect this one to last as long.

Good customer service, ability to order free swatches. Attractive product. Very happy with my rug.

Great selection of rugs, easy ordering in a variety of sizes and natural colors. I’ve had these rugs for almost 10 years and they still look great. Just throw them in the washer and they are ad good as new.

I order 2 small (2' x 3') cotton rugs for my bathroom. They are exactly what I wanted. I ordered a swatch ahead of time at minimal cost, so I knew they were the right color and thickness before ordering. The free shipping was fast, and received the rugs in record time, just in time for an event I was hosting. The customer service folks were prompt, receptive, and gracious. The rugs are great. I haven't washed them yet, but they look good, feel good, and dry out quickly. I'm glad they are made from recycled fabric, and apparently under ethical conditions as well. The price was comparable (or lower) than other sellers for less satisfactory products. The company is based in western Massachusetts, which I consider a plus.

Customer service with this company is excellent. I ordered several samples, and then proceeded to purchase a rug. I am very pleased with my purchase. I would not hesitate to buy from this company again in the future.